Senior Customer Success Manager
2 months ago
About usOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in agricultural protection.Our simple-to-use software is trusted by agribusinesses across Australia and New Zealand, with global expansion on the horizon.We are powered by a championship team driven by audacious goals, high standards, and a high-performance model that places balance at the forefront. Join our team to own the retention and growth of Onside's customers through effective long-term account management. What to expect Nurture and maintain strong relationships with our farmers, growers and other agribusiness customers to drive positive engagement Take ownership of the long-term retention of a portfolio of Onside's customers nationwide Analyse engagement and product usage data, account health indicators, and other metrics to identify opportunities to upsell or cement customer retention Proactively find opportunities to maximise value, and meet expansion revenue goals, driving uptake of product features and solutions About you Experience in customer success and account management within a fast-paced SaaS environment Ability to build rapport quickly, make lasting positive impressions Commercially minded, target orientated and data-driven Strong organisational skills and demonstrated ability to manage projects Excellent problem-solving and analytical abilities to identify and address customer needs and challenges Collaborative team player, focused on delivering the best outcome for the customer and for Onside Joining our teamYou'll be joining a purpose driven, well-backed business ready to leap to the next level. There is no red tape, everybody has a voice, and every voice counts. You have a seat at the table.Our success is supported by a hybrid working model, vibrant office space in the heart of Christchurch, a high-performance framework that includes regular feedback, recognition, and learning opportunities. As this role directly impacts revenue generation, you will be rewarded with a base salary and commission that align with the net revenue retention of your portfolio.
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Senior Customer Success Manager
7 months ago
Christchurch, New Zealand Banqer Full time**Banqer** Banqer is Australasia's leading financial EdTech company, having empowered over half a million students with our innovative technology to develop their financial capability. Education and people are at the heart of our business, seamlessly integrated with cutting-edge technology. We’re continuously growing, and striving to have the greatest...
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Senior Customer Success Manager
2 months ago
Christchurch, New Zealand Onside Limited Full timeAbout us Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...
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Customer Success Manager
2 months ago
Christchurch, New Zealand Appetise Full timeAt **Appetise**, we’re on a mission to revolutionise the way food companies understand their shoppers. Imagine being the first company in the world to track not just _what_ people buy, but _why_ and _when_ they choose certain products. That’s what we do. We’re pioneering a brand-new approach called **Share of Occasion**, giving food brands real-time...
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Customer Success Manager
2 weeks ago
Christchurch, New Zealand Appetise Full timeAt Appetise , we're on a mission to revolutionise how food companies understand their shoppers.Imagine being the first company in the world to track not just what people buy, but why and when they choose certain products.That's what we do.We're pioneering a brand-new approach called Share of Occasion , giving food brands real-time insights into consumer...
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Customer Success Manager
1 week ago
Christchurch, New Zealand Appetise Full timeAt Appetise, we're on a mission to revolutionise how food companies understand their shoppers. Imagine being the first company in the world to track not just what people buy, but why and when they choose certain products. That's what we do. We're pioneering a brand-new approach called Share of Occasion, giving food brands real-time insights into consumer...
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Customer Success Manager
1 week ago
Christchurch, New Zealand Appetise Full timeAt Appetise, we're on a mission to revolutionise how food companies understand their shoppers. Imagine being the first company in the world to track not just what people buy, but why and when they choose certain products. That's what we do. We're pioneering a brand-new approach called Share of Occasion, giving food brands real-time insights into consumer...
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Customer Success Manager
2 weeks ago
Christchurch, New Zealand Appetise Full timeAt **Appetise**, we’re on a mission to revolutionise how food companies understand their shoppers. Imagine being the first company in the world to track not just _what_ people buy, but _why_ and _when_ they choose certain products. That’s what we do. We’re pioneering a brand-new approach called **Share of Occasion**, giving food brands real-time...
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Senior Estimator
1 month ago
Christchurch, New Zealand Success Group Full timeAbout the role:We are seeking an experienced and highly skilled Senior Estimator to join our industry leading client in Christchurch, Canterbury. This is a full-time role where you will play a crucial part in the estimating and tendering process for our diverse range of construction projects.What you'll be doing:Preparing detailed and accurate cost estimates...
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Senior Estimator
4 weeks ago
Christchurch, New Zealand Success Group Full timeAbout the role: We are seeking an experienced and highly skilled Senior Estimator to join our industry leading client in Christchurch, Canterbury. This is a full-time role where you will play a crucial part in the estimating and tendering process for our diverse range of construction projects. What you'll be doing: Preparing detailed and accurate cost...
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Customer Success Coordinator
6 months ago
Christchurch, New Zealand Sourced Full timeJoin Concentrate, a revenue growth agency - Help build lasting relationships with valued clients - Work directly with hi-tech clients in NZ and Australia - Join Concentrate, a revenue growth agency - Help build lasting relationships with valued clients - Work directly with hi-tech clients in NZ and Australia **What our client can offer**: Concentrate is a...
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Senior Estimator
1 month ago
Christchurch, New Zealand Success Group Full timeAbout the role: We are seeking an experienced and highly skilled Senior Estimator to join our industry leading client in Christchurch, Canterbury. This is a full-time role where you will play a crucial part in the estimating and tendering process for our diverse range of construction projects. What you'll be doing: Preparing detailed and accurate cost...
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Customer Success Engineer
3 months ago
Christchurch, New Zealand CodeMatch Full time**Customer Success Engineer** Are you a tech-savvy problem solver with a passion for delivering outstanding customer experiences? Join a fast-growing data solutions company seeking a talented Customer Success Engineer to join their team in Christchurch, supporting clients across the globe. In this role, you'll be the first point of contact for some of the...
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Internship (Ux/customer Success)
7 months ago
Christchurch, New Zealand Komodo Full time**Internship Project Brief**: - Tool: Chameleon - Project: Product Tours / Customer Experience - Timeline: 12 weeks / 16 hours per week - Hourly Rate: $26.00 **Internship Overview** We are excited to offer an internship opportunity for an individual who is passionate about technology and interested in user experience (UX) and customer success. This...
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Customer Success Executive
3 days ago
Christchurch, New Zealand Buscojobs Full timeSeeking motivated Passionate, Individual With Customer Success Executive ExperienceExciting Opportunity:Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance your career? Are you passionate about personal and leadership development? If so, our rapidly expanding Global Company is seeking...
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Senior Customer Support Engineer
4 months ago
Christchurch, New Zealand Tait - New Zealand Full time**We Go Beyond for A Safer World** **Te Tūranga - The Role** **Senior Customer Support Engineer** Working as a member of the Level 3 Support Services team, the Senior Customer Support Engineer serves as a leading technical resource for delivery of support and information to Tait teams and customers around the world via remote electronic mediums and at...
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Senior Customer Support Engineer
4 months ago
Christchurch, New Zealand Tait - New Zealand Full time**We Go Beyond for A Safer World** **Te Tūranga - The Role** **Senior Customer Support Engineer** Working as a member of the Level 3 Support Services team, the Senior Customer Support Engineer serves as a leading technical resource for delivery of support and information to Tait teams and customers around the world via remote electronic mediums and at...
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Customer Account Manager
6 months ago
Christchurch, New Zealand DKSH Full time**Location**:Christchurch, NZ, NZ**Drive Growth. Be the Difference.** At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare,...
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In-work Success Manager
6 months ago
Christchurch, New Zealand Downer Group Full timeAt Downer New Zealand we are incredibly proud of our Corporate Social Outcomes (CSO) programmes and the difference that these make to people’s lives and Aotearoa communities. The CSO Team designs and delivers end-to-end programmes that support individuals into employment within Downer (and our supply chain) and employees who already work within Downer to...
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Banqer Primary Teacher Success Manager
4 months ago
Christchurch, New Zealand Banqer Full time**Banqer** Banqer is New Zealand’s leading financial EdTech company, serving over half of all New Zealand schools, and having helped over half a million students throughout Australasia with our technology. As an EdTech company, education and people are at the core of our business, but so too is technology. We’re continuously growing and striving to...
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Senior Delivery Manager
4 months ago
Christchurch, New Zealand Simple Machines Full time**Simple Machines - Job Ad - Senior Delivery Manager** **Position: Senior Delivery Manager** **Location: Christchurch, New Zealand** **Travel: Potential travel within ANZ** **Simple Machines. Data Engineered to Life** Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco,...