Remote Support Representative

1 month ago


Dunedin, New Zealand Travelcenters Of America Full time

Job Description: We are seeking a Remote Support Representative to join our team at TravelCenters of America in Dunedin, Otago, NZ. This is a part-time, entry-level position perfect for someone with at least 1 year of experience. As a Remote Support Representative, you will be responsible for providing support to our customers remotely. Responsibilities:- Respond to customer inquiries via phone, email, and chat- Troubleshoot technical issues and provide solutions- Assist customers with booking travel reservations- Process payments and refunds- Maintain accurate records of customer interactions- Collaborate with other team members to ensure customer satisfaction- Stay up-to-date on company products and services Requirements:- Independent and hardworking personality traits- Excellent communication skills- Strong research skills- At least 1 year of experience in a customer service role- High school diploma or equivalent- Ability to work remotely with a stable internet connection Benefits:- Employee discounts on travel products- Travel and spending expenses covered- Gym membership reimbursement- Opportunity for growth and advancement- Performance-based recognition and rewards Equal Opportunity Statement:TravelCenters of America is an equal opportunity employer and considers all qualified applicants regardless of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment. We encourage individuals from all backgrounds to apply. Deadline to apply: June 1, 2024 If you meet the requirements and are looking for an exciting opportunity to work remotely with a reputable company like TravelCenters of America, apply nowHow to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



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