IT Site Support Technician

3 months ago


Dunedin, New Zealand Platinum Recruitment Limited Full time

Initial 6-month engagement
- Learn from others whilst making a difference
- Join a leading employer during an exciting growth phase

Exciting Opportunity for a Dedicated IT Site Support Technician

Are you ready to fuse your technology passion with a commitment to operational excellence? We're excited to present a remarkable opportunity for an IT Site Support Technician to join a vibrant team. If you're an IT enthusiast who flourishes in collaboration and values a company that champions diversity and inclusivity, keep reading.

**About the company**

This large enterprise company is unwavering in its commitment to maintaining the highest standards across technical, environmental, and social spheres. Boasting a track record spanning more than three decades, this company has consistently delivered sustainable environmental and social outcomes for local communities, while ensuring lucrative returns for its stakeholders.

**About the Role**:
Are you an IT enthusiast with a passion for making a difference? We're seeking a skilled IT Support Technician to join our team. Collaborate with fellow IT professionals to provide essential support for our IT infrastructure, operational software, and undertake pivotal projects.

Work alongside other IT Support professionals to be a first point of contact for internal staff's IT needs, adapting to the complex environment and ensuring meticulous attention to detail. Dive into a diverse range of tasks, from troubleshooting desktops, laptops, and mobile devices.

**Key Skills**:
To be a prime contender for this role, you should bring industry experience and a track record of offering top-notch L1 and L2 technical support, both in-person and through remote channels. Your customer-centric mindset and knack for simplifying technical language are essential. Familiarity with the following will also put you ahead:

- An enthusiastic go-getter attitude
- Guiding L1 & L2 support and a solid grasp of escalation procedures
- Excellent communication skills to explain technical solutions to non-technical individuals.
- Assisting with hardware and software troubleshooting and problem-solving.

**How to Apply**:
If you know this is the right role for you, please hit APPLY NOW

You also need full New Zealand working rights and drivers licence to be eligible for the position.



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