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Web Chat Representative
2 months ago
Insight Enterprises is seeking a part-time Web Chat Representative to join our team in Dunedin, Otago, NZ. As an Associate Level position, we are looking for candidates with at least 3 years of experience in customer service or a related field. Responsibilities:- Respond to customer inquiries and provide support through web chat- Assist customers with product information, order status, and issue resolution- Maintain a high level of customer satisfaction through timely and accurate responses- Collaborate with other team members to ensure a seamless customer experience- Document customer interactions and feedback for analysis and improvement Requirements:- Independent and dedicated personality traits- Strong attention to detail and planning skills- Excellent written communication skills- Ability to multitask and prioritize in a fast-paced environment- Proficiency in using web chat platforms and customer service software Benefits:- Visa sponsorship for eligible candidates- Medical coverage- Retirement plan Working environment:At Insight Enterprises, we encourage a spirit of exploration and taking calculated risks for growth. We value innovation and creativity in our team members and provide opportunities for professional development and advancement. Deadline to apply: ******** Equal Opportunity Statement:Insight Enterprises is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
