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Shareholder Services Co-ordinator

3 months ago

Hamilton, New Zealand Fonterra Full time

**General Information**:

- Date Published- 08-Apr-2024- Advertising Ends- 22-Apr-2024- Country- New Zealand- Location- Hamilton & North Waikato- Role Type- Accounting & Commercial- Work Type- Permanent- ID#- 8085**Position Description**:
**Our Co-operative**

**Fonterra’s strength is in the collective | Te Mātāpuna toa takitini**
We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Since our beginnings, collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in New Zealand and around the world.

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.

**About us | Whakapā mai**
We love kiwi dairy farmers and think they’re pretty awesome. For generations they have relied on hard work, ingenuity, and each other, to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, our team is driven by the same co-operative spirit that our farmers and their communities share. We make farming easier so farmers can continue to concentrate on what they do best - producing high quality New Zealand milk in the most sustainable way.

This means growing and supporting the right people - people with plenty of roll-your-sleeves up energy to rise to the challenge. Whether you’re on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you’ll be getting the mahi done as part of a trusted team - backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Our regional structure and openness to flexible working means that there really is something for everyone. No matter your age or stage, our inclusive culture has created a place where everyone can thrive.

**About the opportunity | Te whai waahi**
As Fonterra continues to evolve, our Shares and Payments department are adapting to new challenges with the introduction of our 'Flexible Shareholding' structure. We are seeking a Share Compliance Coordinator to ensure that our farmers receive exceptional shareholding services and solutions while meeting the requirements of our Co-Operative constitution and legal environment.

Key Responsibilities:

- Providing a control function for all our Anti money Laundering functions to minimise operational risk. Ensuring we adhere to our AML legislative requirements
- Collaborate with third-party vendors to ensure compliance with control requirements for smooth share trading processes.
- Liaise with the Shares and Payments team to optimize setup and timing for shareholder outcomes.
- Address shareholder queries, working closely with Co-operative Services Area Managers to understand shareholder requirements and provide suitable options.
- Ensure strict adherence to company policies, industry standards, and legal requirements in share compliance.
- Contribute to shareholder and industry communications related to Share Compliance.
- Implement best practices to minimize risks related to share compliance and ensure compliance with relevant regulations and internal policies.

**About you | Moe koe**
You must be highly organised, proactive, bring second-to-none communication skills and an ability to effectively engage with people from all parts of the industry. You will need to be resilient, able to negotiate tricky situations and stakeholders, and have excellent attention to detail. Naturally curious and passionate about the agriculture space, your customer focused approach and ability to build rapport quickly will help you succeed in this rewarding role
Other key requirements include:

- Experienced practitioner capable of working independently.
- Substantial work experience, including comprehensive job-related experience in the relevant area of expertise.
- Experience working with diverse stakeholders.
- 2 years of Business Process Improvement experience.
- Experience delivering cyclical financial events in a time-constrained environment.
- Strong relationship management skills - including ability to lead through influence and through gaining support and buy-in from peers and stakeholders.

**The benefits of life at Fonterra | Te ora i Fonterra**
Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardle