Client Services Manager
5 months ago
**_Are you looking to combine your passion for people and science? Interested in learning and development in a friendly, family owned, 100% New Zealand owned and operated business?_**
**The Role**
**We have a fantastic opportunity for the right person to advance their career in Client Services, in our Commercial team**. A full time position in our Hamilton office, you will have the opportunity to make your mark in the business, **focusing on the Agriculture sector by supporting our customers with their daily testing needs and interfacing with our operations team to ensure everything goes smoothly.**
This position may present the opportunity for someone with the technical ability and experience to obtain Key Technical Person (Report Signatory) status, recognised through our IANZ accreditation.
**Key Focus**
Support the wider Commercial team with technical inquiries.
Perform the duties of a key technical signatory for the release of worksheets, as and when required.
**About You**
- A positive and enthusiastic approach to communicating with internal and external clients
- Self-motivated and good time management
- Strong attention to detail
- An ability to operate effectively under pressure and to respond positively and professionally to client challenges
- Strong written and verbal communication skills
- Ability to work both independently and as part of a team
**Experience**
- 3-5 years previous analytical laboratory experience or other relevant experience such as a quality or technical customer service role
- BSc. or equivalent qualification preferable
- Commercial laboratory experience would be advantageous
**At Hill Labs w**e offer**
- A rewarding role in a great team
- A family-friendly, flexible and supportive workplace culture
- Strong support and collaboration from the broader commercial team
- Job-related learning and development opportunities
- Subsidised employee schemes as well as more holistic benefits such as social events and health initiatives
**How to apply
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