Information Coordinator, Historic Claims

3 months ago

Wellington City, New Zealand New Zealand Government Full time

About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
About Historic Claims
Historic Claims, on behalf of the Ministry of Social Development (MSD) provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.
Historic Claims works with claimants to help them understand their past experience in care. We acknowledge and recognise the harm claimants have experienced and take steps to put this right.
A key focus for Historic Claims is to ensure we deliver the best possible outcomes for claimants, and that they encounter mana manaaki (a positive experience every time) whenever they come into contact with us.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Information Coordinator
- Commencing November - Fixed-Term opportunity for up to 3.5 months
- Wellington CBD location

About the Role
The Information Coordinator releases claimants' personal information to them. As part of this process, we ensure the information released complies with relevant legislation - especially the Privacy Act. Historic Claims has a strong focus on transparency. Releasing information to claimants is an important part of the resolution process. It provides them with crucial insight into their past experiences in care.
The Information Coordination team has a collaborative workplace culture with a strong client focus.
Skills and Experience
**To be successful in this role you will have**:

- A relevant tertiary qualification or study towards a relevant qualification or equivalent relevant work experience (is an advantage)
- Good knowledge of the applicable legislation i.e. Official Information Act, Privacy Act, Oranga Tamariki Act 1989, and the Children's and Young People's Wellbeing Act 1989
- Competency working with the MS Office Suite and/or records management systems
- Relationship management ability
- Able to prioritise work to achieve results with excellent attention to detail
- Demonstrated excellence in the provision of client-focused, administrative and corporate advice and services to managers and staff
- Exemplary standard of written and oral communication
- Ability to demonstrate empathy, and understand client needs, concerns and priorities

Position Description
- Please note that this role is for a specific project that may not require the successful applicants to perform all aspects of the position description*

**Salary range**: $68,660.00 - $83,003.00
How to apply
**Note**: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
**Closing date**: Sunday, 06 October 2024
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

  • Senior Information Coordinator, Historic Claims

    2 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **About MSD** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Information Coordinator, Historic Claims

    2 months ago

    Auckland City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Claims Administrator, Historic Claims

    2 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Lead Strategic Advisor, Historic Claims

    4 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    **About MSD** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Senior Claimant Support Specialist, Historic Claims

    2 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Claims Coordinator

    7 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Claims Co-ordinator** **Waitangi Tribunal Unit** **Ministry of Justice** The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. We are looking for a talented and hard-working person...

  • Claims Coordinator

    4 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Claims Co-ordinator role Waitangi Tribunal Unit 12 Month Fixed Term The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. We are looking for a talented and hard-working person to join the...

  • Claims Coordinator

    4 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Claims Co-ordinator role** **Waitangi Tribunal Unit** **12 Month Fixed Term** The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. We are looking for a talented and hard-working...

  • Senior Strategic Claims Advisor

    3 weeks ago

    Wellington, Wellington, New Zealand New Zealand Government Full time

    Job Title: Senior Strategic Claims AdvisorAbout Us:The Ministry of Social Development is a people-centred organisation that works with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Claims Coordinator

    24 hours ago

    Auckland City, New Zealand Marsh Full time

    **JLT-Wellnz** is seeking to appoint a **Claims Coordinator **based in **Auckland**. **What can you expect?** **Wellnz**, now a part of **Marsh** has an opportunity for a motivated **Claims Coordinator** looking for something different, where they can put their administration skills to work. Wellnz is a leader in human risk consultancy. We work closely...

  • Specialist Historic Heritage

    4 months ago

    Auckland City, New Zealand Auckland Council Full time

    **Fixed Term Opportunity until end of June 2025**: - **Advise on historic heritage to a wide range of stakeholders**: - **Unique opportunity to help protect our historic heritage** **He angitūtanga: The opportunity** Are you passionate about preserving the past and shaping the future? We have an exciting opportunity for you! No two days are the same in...

  • Senior Advisor, Sensitive Claims

    3 days ago

    Wellington City, New Zealand New Zealand Government Full time

    Permanent - Wellington-based, but option to work from elsewhere provided you are able to travel to Wellington at least monthly Help shape the future of Education He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga We work to shape an education system that delivers equitable and excellent outcomes At Te Tāhuhu o te...

  • Senior Claims Specialist

    7 months ago

    Wellington City, New Zealand Madison Recruitment Full time

    We are seeking a dynamic and experienced professional on behalf of our client, a regulatory organisation, for a Senior Claims Specialist position. As a key member of our claims department, you will be responsible for managing a diverse portfolio of claims with a focus on delivering exceptional service to customers. Our client is looking for someone with a...

  • Claims Officer

    7 months ago

    Auckland City, New Zealand Cover-More Full time

    **Description**: Are you ready to grow your career in Insurance? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as...

  • Claimant Support Specialist

    2 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Claimant Support Specialist

    3 months ago

    Wellington City, New Zealand New Zealand Government Full time

    About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Claims Adviser

    4 months ago

    Wellington City, New Zealand Medical Assurance Society Full time

    MAS is a New Zealand-owned insurance and investment company that's been enhancing the financial health and wellbeing of our Members since 1921. We offer a range of insurance and investment options to help grow our Members' wealth and protect what's important to them. If you are passionate about providing exceptional service and having an 'own it, do it'...

  • Senior Claims Consultant

    1 month ago

    Auckland City, New Zealand Chubb Full time

    **About the role** Reporting to the Claims Manager, you’ll manage and assess claims according to company policies. You’ll review all relevant information, identify issues, and develop solutions before approving valid claims for payment. You’ll use your experience to spot potential issues early and your problem-solving skills to provide potential...

  • Claims Triage Consultant

    4 months ago

    Wellington City, New Zealand Medical Assurance Society Full time

    MAS is a New Zealand-owned insurance and investment company that's been enhancing the financial health and wellbeing of our Members since 1921. We offer a range of insurance and investment options to help grow our Members' wealth and protect what's important to them. We have 2 exciting fixed-term contract opportunities (11-months and 6 months) due to...

  • Claims Officer

    7 months ago

    Auckland City, New Zealand Shred-X Full time

    **About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...