Senior Information Coordinator, Historic Claims

2 months ago

Wellington City, New Zealand New Zealand Government Full time

**About MSD**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

**About Historic Claims**

Historic Claims, on behalf of the Ministry of Social Development (MSD) provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.

Historic Claims works with claimants to help them understand their past experience in care. We acknowledge and recognise the harm claimants have experienced and take steps to put this right.

A key focus for Historic Claims is to ensure we deliver the best possible outcomes for claimants, and that they encounter mana manaaki (a positive experience every time) whenever they come into contact with us.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

**Senior Information Coordinator, Historic Claims**
- Fixed Term OR Secondment until June 2026
- Wellington CBD based

**About the Role**

The Senior Information Coordinator releases claimants' personal information to them. As part of this process, we ensure the information released complies with relevant legislation - especially the Privacy Act. Historic Claims has a strong focus on transparency. Releasing information to claimants is an important part of the resolution process. It provides them with crucial insight into their past experiences in care.

The Senior Information Coordinator will also support the induction and training of new Information Coordination staff, take on project management roles and be involved from time to time in exercises to review and strengthen team capability.

The Information Coordination team has a collaborative workplace culture with a strong client focus. Historic Claims also offers excellent career progression opportunities.

**Skills and Experience**

To be successful in this role you will have:

- A relevant tertiary qualification or equivalent relevant work experience (is an advantage)
- Good knowledge of the applicable legislation i.e. Official Information Act, Privacy Act, Oranga Tamariki Act 1989, and the Children's and Young People's Wellbeing Act 1989
- Competency working with the MS Office Suite and records management systems
- Relationship management ability
- Able to prioritise work to achieve results with attention to detail
- Demonstrated excellence in the provision of client focused, administrative and corporate advice and services to managers and staff
- Exemplary standard of written and oral communication
- Ability to demonstrate empathy, and understand client needs, concerns and priorities

**Position Description**

**Salary range: $89,622.00 - $108,622.00**

**How to apply**

**Note**: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

**Closing date: Sunday, 17 November 2024**

**Joining us**

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
- MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time._

  • Information Coordinator, Historic Claims

    4 months ago

    Wellington City, New Zealand New Zealand Government Full time

    About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Information Coordinator, Historic Claims

    3 months ago

    Auckland City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Information Coordinator, Historic Claims

    2 days ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Senior Lawyer

    6 days ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us**: The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Claims Administrator, Historic Claims

    3 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Senior Lawyer

    10 hours ago

    Wellington, New Zealand Cgr Services Full time

    Put your legal skills and experience to work, helping New Zealanders to be safe, strong and independent.We are looking for an enthusiastic senior lawyer to join our supportive and collegial team in providing quality legal services for the Ministry of Social Development.About us :The Ministry of Social Development is a people-centred organisation.We're in...

  • Senior Lawyer

    6 hours ago

    Wellington, New Zealand CGR Services Full time

    Put your legal skills and experience to work, helping New Zealanders to be safe, strong and independent. We are looking for an enthusiastic senior lawyer to join our supportive and collegial team in providing quality legal services for the Ministry of Social Development. About us : The Ministry of Social Development is a people-centred organisation. We’re...

  • Senior Lawyer

    6 days ago

    Wellington, New Zealand Ministry Of Social Development Full time

    Put your legal skills and experience to work, helping New Zealanders to be safe, strong and independent.We are looking for an enthusiastic senior lawyer to join our supportive and collegial team in providing quality legal services for the Ministry of Social Development.About us:    The Ministry of Social Development is a people-centred organisation.We're...

  • Senior Lawyer

    10 hours ago

    Wellington, New Zealand Cgr Services Full time

    Put your legal skills and experience to work, helping New Zealanders to be safe, strong and independent.We are looking for an enthusiastic senior lawyer to join our supportive and collegial team in providing quality legal services for the Ministry of Social Development.About us : The Ministry of Social Development is a people-centred organisation.We're in...

  • Senior Lawyer

    2 days ago

    Wellington, New Zealand CGR Services Full time

    Put your legal skills and experience to work, helping New Zealanders to be safe, strong and independent. We are looking for an enthusiastic senior lawyer to join our supportive and collegial team in providing quality legal services for the Ministry of Social Development. About us : The Ministry of Social Development is a people-centred organisation. We’re...

  • Lead Strategic Advisor, Historic Claims

    1 month ago

    Wellington City, New Zealand New Zealand Government Full time

    **About MSD** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Senior Claimant Support Specialist, Historic Claims

    3 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Claims Coordinator

    7 months ago

    Wellington City, New Zealand Marsh & McLennan Companies Full time

    **Wellnz** is seeking to appoint a **Claims Coordinator** based in **Wellington**. **What can you expect?** Wellnz, a part of Marsh has an opportunity for a motivated and experienced Claims Coordinator. We are looking to fill a full-time fixed term contract position to cover an employee on parental leave. Wellnz is a leader in human risk consultancy. We...

  • Claims Coordinator

    1 week ago

    Wellington City, New Zealand Marsh & McLennan Companies Full time

    **Wellnz** is seeking to appoint a **Claims Coordinator** based in **Wellington**. **What can you expect?** Wellnz, a part of Marsh has an opportunity for a motivated and experienced Claims Coordinator. We are looking to fill a full-time fixed term contract position to cover an employee on parental leave. Wellnz is a leader in human risk consultancy. We...

  • Senior Advisor, Sensitive Claims

    1 week ago

    Wellington City, New Zealand Ministry of Education NZ Full time

    Senior Advisor, Sensitive Claims (Triage) - Permanent - Wellington-based, but option to work from elsewhere provided you are able to travel to Wellington at least monthly Help shape the future of Education - He mea _**_tārai _**_e mātou te _**_mātauranga_**_ kia_**_ rangatira_**_ ai, kia _**_mana taurite_**_ ai ōna _**_huanga_** - We work to...

  • Claims Coordinator

    7 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Claims Co-ordinator** **Waitangi Tribunal Unit** **Ministry of Justice** The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. We are looking for a talented and hard-working person...

  • Claims Coordinator

    4 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Claims Co-ordinator role Waitangi Tribunal Unit 12 Month Fixed Term The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. We are looking for a talented and hard-working person to join the...

  • Claims Coordinator

    4 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Claims Co-ordinator role** **Waitangi Tribunal Unit** **12 Month Fixed Term** The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. We are looking for a talented and hard-working...

  • Senior Advisor, Sensitive Claims

    2 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    Permanent - Wellington-based, but option to work from elsewhere provided you are able to travel to Wellington at least monthly Help shape the future of Education He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga We work to shape an education system that delivers equitable and excellent outcomes At Te Tāhuhu o te...

  • Senior Claims Specialist

    8 months ago

    Wellington City, New Zealand Madison Recruitment Full time

    We are seeking a dynamic and experienced professional on behalf of our client, a regulatory organisation, for a Senior Claims Specialist position. As a key member of our claims department, you will be responsible for managing a diverse portfolio of claims with a focus on delivering exceptional service to customers. Our client is looking for someone with a...