Claims Administrator

4 weeks ago


Auckland City, New Zealand QBE Insurance Full time

**Primary Details**
Time Type: Full time

Worker Type: Employee

Permanent, full time role

Auckland based

3x positions available

**The opportunity**
- More than ever, insurance is a must have This is a great opportunity to start and develop a stable career in the insurance industry.
- Entry level, full time, permanent role. Full training and development opportunities.
- Auckland CBD, close to Britomart, hybrid working with 2-3 days working from home, happy to talk flexible.
- Reflect QBE's core values #Team - we are all in it together
- enjoy being a part of this fantastic, supportive team, working together to get things done.
- Own your work, delivering as a team as we embody #Accountable - Own it

**Your new role**

Join our Claims Administration team, reporting to Team leader of Claims Operations to provide:

- Data entry & administrative support within the claims team.
- Delivery of superior windscreen claims service, determining proper policy coverage to conclude, investigate, evaluate, and negotiate assigned cases.
- Claims payment processing and authorisation.
- Be part of a fast paced but supportive team.
- More information and the full job profile can be shared with applicants during the interview process.

**About you**

If you are a quick learner, conscientious with good attention to detail, we can support you in learning the technical aspects of insurance. With ability to manage the pressure that comes with high volumes, you will be relied upon by the business to get things done.
- Tech savvy: good computer skills, basic Excel, and ability to pick things up quickly.
- Accuracy, precision, and attention to detail: you'll handle documentation, data entry, and administrative tasks related to claims processing. Accuracy is paramount.
- Collaboration: Good interpersonal (both written and verbal) communication skills. You'll work closely with other claims handlers, underwriting teams, and other internal customers to ensure seamless operations.
- A good level of numeracy and literacy.

**About QBE**

We can never really predict what's around the corner, but at QBE, we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies, and our communities.

With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance.
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
- 18 weeks' gender-equal flexible leave for all new parents, including paid super.
- The ability to maximise retirement savings through voluntary super contributions and company matching.
- Income protection, trauma insurance & Death and Total Permanent Disability insurance.
- Discounts on insurance products, car hire, hotels, goods and services, including benefits through our various sports and arts sponsorship partners.

**Rewards & Recognition**

We value our employee's experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice.
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards.
- Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion.
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates.
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads).
- Family First accredited employer since 2021.

**** and let's make it happen

Application Close Date: 24/04/2024 11:59 PM

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Job ID 321013


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