Customer Service Officer
7 months ago
Napier City Council is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a vital point of contact for our diverse community, you will play a key role in providing excellent customer service and ensuring the smooth operation of council services.
Our Customer Services Team are the heart of our Council, working with our community every day to connect our services to those who need them. They love what they do and enjoy being part of a close-knit team, working together to go the ‘extra mile’ for our customers.
Many of our staff have grown their careers here; been noticed, and moved on to other exciting roles within Council.
**You will need**:
- Confidence in dealing with people face to face and through technology, listening to customer needs, and providing clear and accurate guidance across all areas of council business.
- Demonstrative decision-making skills, keyboard proficiency and strong Microsoft Office Skills
- Exceptional customer service focus, great conflict resolution skills and high quality oral communication skills
- The ability to work well within a team and the ability to maintain the utmost confidentiality in work related matters are essential attributes.
- Able to maintain a high level of accuracy and attention to detail
**About Us**
Join the dynamic team at Napier City Council, where we pride ourselves on excellence, integrity, and sustainability, while delivering exceptional customer and community service. As one of Napier's most sought-after employers, we offer more than just a job. How about exclusive retail discounts, discounted medical insurance, and a generous 5 weeks of annual leave after just 2 years of service?
At Napier City Council, we play a vital role in Civil Defence emergencies, and that means everyone on our team may be called upon to support the response. It's an opportunity to make a real difference in our community.
Please visit Napier City Council Careers website to see full job description
Job Description - Customer Service Officer
- Department
- City Strategy
- Locations
- Dunvegan House
- Employment Type
- Permanent
- Hours
- Full Time
-
Customs Officer
3 months ago
Napier, New Zealand New Zealand Customs Service Full timeLooking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? - Want interesting career progression opportunities - professional development and training? The Maritime Group has been established to protect and promote New Zealand's interests in the maritime border environment;...
-
Customer Service Representative
2 days ago
Napier, New Zealand Service Foods Full timeBeing part of Service Foods makes you part of a dynamic, fast-growing company. We offer a competitive pay package, ongoing training and development opportunities, career progression support, discounted staff purchase scheme, work-life balance etc. **We are looking for Customer Service Representatives to join our Customer Support team based in Napier.** -...
-
Customer Service Officer
7 months ago
Napier, New Zealand Napier City Council Full timeNapier City Council is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a vital point of contact for our diverse community, you will play a key role in providing excellent customer service and ensuring the smooth operation of council services. Our Customer Services Team are the heart of our...
-
Customer Services Officer
16 hours ago
Napier, New Zealand LGJobs Full timeTihei mauri ora!_ - Nau mai, haere mai, tahuti mai ki Heretaunga!_ - Heretaunga haukunui, Heretaunga ararau, Heretaunga haaro te kaahu, Heretaunga takoto noa!_ - Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life-giving dews and waterways. Welcome to Heretaunga, whose beauty is observed by the sharp eye...
-
Purchasing Officer
3 days ago
Napier, New Zealand Service Foods Full timeWhen you join Service Foods team, it is more than just taking a new job! Being part of Service Foods makes you part of a dynamic, fast-growing company. We offer competitive pay package, ongoing training and development opportunities, career progression support, discounted staff purchase scheme, work-life balance etc. **Our Napier branch has an opportunity...
-
Customer Service
1 week ago
Napier, New Zealand Able Personnel Services Full time$23 - $28 per hour starting rate - 40 hours per week - Temporary with the potential to go permanent and permanent opportunities We currently have multiple clients looking for experienced customer service experts in both Napier and Hastings. We are looking for temporary and permanent and have both customer facing and over the phone roles. **What you will...
-
Customer Services Administrator
6 months ago
Napier, New Zealand ABB Full time**Customer Services Administrator**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Support Officer
7 months ago
Napier, New Zealand EC Credit Control Full time**About us** Great that you have found us! This is an awesome place to work. We are a business support service dedicated to improving the financial wellbeing of our customers. We work for thousands of NZ businesses every day from SMEs at the very core of the New Zealand economy to the largest organisations such as banks and government departments. We offer...
-
Customer Collections and Support Officer
7 months ago
Napier, New Zealand Turners Full timeEC Credit Control has been helping our clients get paid since 1989! **Who would suit this role?** We’re looking for an organised and attentive problem solver for our Customer Collections and Support role to help improve the financial wellbeing of our customers. If you’re someone that enjoys a busy work environment and engaging with customers to help...
-
Customer Financial Support Officer
7 months ago
Napier, New Zealand EC Credit Control Full time**About us** Great that you have found us! This is an awesome place to work. We are a business support service dedicated to improving the financial wellbeing of our customers. We work for thousands of NZ businesses every day from SMEs at the very core of the New Zealand economy to the largest organisations such as banks and government departments. We offer...
-
Customer Financial Support Officer
3 days ago
Napier, New Zealand EC Credit Control Full time**About us** Great that you have found us! This is an awesome place to work. We are a business support service dedicated to improving the financial wellbeing of our customers. We work for thousands of NZ businesses every day from SMEs at the very core of the New Zealand economy to the largest organisations such as banks and government departments. We offer...
-
Customer Service Librarian
4 months ago
Napier, New Zealand Napier City Council Full timeNapier Library is seeking an enthusiastic and dedicated individual to join our team in delivering outstanding library services to the vibrant community of Napier on a permanent part basis (32 hours per week). As a Customer Service Librarian, you will play a pivotal role in creating a welcoming and inclusive environment for library visitors, ensuring their...
-
Customer Services Representative
7 months ago
Napier, New Zealand Shred-X Full time**Customer Services Representative** **Hawkes Bay** - **Great team environment**: - **Opportunities for growth** As part of the Freightways Group of companies, Post Haste is one of the leading courier service providers in NZ. Our core values are all around customer responsiveness, accessibility, accountability, and transparency, ensuring we work openly...
-
Customer Service Representative
7 days ago
Napier, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full timeOpportunities for you to advance your skills - Medical insurance and free WoFs provided - Earn incentives on top of your wage VTNZ Onekawa is looking for a Customer Service Representative to join their team. This is a part-time role working on a rotating roster Monday-Saturday 34-38 hours per week. **Benefits** VTNZ values the training of its staff, and...
-
Customer Service Rep
1 week ago
Napier, New Zealand The Warehouse Full timeCompany Description At Noel Leeming we live and breathe a fast and innovative culture. We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group you are not just part of the Noel Leeming brand but part of the wider team across 4 major brands Delivering...
-
Customer Services Representative
7 months ago
Napier, New Zealand EC Credit Control Full time**Don’t miss out on joining our fun and vibrant team.** - Join us in a fast-paced, frontline role which is vital to our business - Bring your excellent verbal and written communication skills - Enjoy a role with a supportive team environment and great opportunities **About us** Great that you have found us! This is an awesome place to work. We are a...
-
Customer Service/warehouse
7 months ago
Napier, New Zealand Laminex NZ Full time**Laminex New Zealand is a diverse business incorporating Manufacturing, Distribution and Sales. We have two Manufacturing sites in Hamilton and Taupo, Distribution Centres in Auckland, Wellington and Christchurch, and 9 Sales Branches nationwide.** - Laminex Hamilton has been manufacturing the well-known Melteca laminate board from the same site for over 40...
-
Customer Service Assistant
7 months ago
Napier, New Zealand Napier City Council Full timeAre you passionate about history, art, and creating memorable experiences for visitors?MTG Hawkes Bay is seeking a dynamic and friendly individual to join our team as a Customer Service Assistant on a casual basis. MTG Hawke's Bay is made up of three buildings of distinct character - an art deco masterpiece, a modernist gem, and a light-filled gallery that...
-
Customer Service
7 months ago
Napier, New Zealand Mitre10 Full timeMitre 10 needs no introduction as a proudly New Zealand owned and operated business - you see us in almost every town in NZ through our Mega, Mitre10 and Hammer Hardware stores - and you can be part of our continuing success by joining the team at Mitre10 MEGA Napier. Mitre10 (New Zealand) Ltd, is a dynamic and growing company, with a vision to provide...
-
Customer Service Administrator
4 weeks ago
Napier, New Zealand Napier City Council Full timeAre you a highly organised administrator with a passion for delivering exceptional service? Join our City Services Administration Team for a 12-month fixed term basis, where you’ll play a key part in ensuring smooth operations and high-quality support aligned with Council strategies and policies. In this role, you’ll be at the heart of our operations,...