Customer Service
5 months ago
Mitre 10 needs no introduction as a proudly New Zealand owned and operated business - you see us in almost every town in NZ through our Mega, Mitre10 and Hammer Hardware stores - and you can be part of our continuing success by joining the team at Mitre10 MEGA Napier.
Mitre10 (New Zealand) Ltd, is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. This is your chance to grow your career within our “big box” format store.
This is a key role within our store, which requires a smart, quick thinking and capable person to work as part of a team on our Drive Thru Customer Services desk.
This position is full on - working closely with our Trade & DIY customers dealing with enquiries, telephone calls, co-ordinating customer orders, account sales and all the other ‘one off’ situations that arise on a day-to-day basis.
This is an opportunity to put your skills to the test and become an integral member of our Team. The person we seek must have the ability to remain cool under pressure and be able to think on their feet, consistently deliver exceptional customer service, and truly understand our customers and our customers’ businesses.
To be successful you must have:
- a passion for providing excellent customer service;
- be a detail minded self-starter;
- be able to multi-task, and have the ability to follow through and follow up situations in a timely manner;
- experience working with a POS system (specific training given);
- a can do attitude - an action orientated person - high level of accuracy and attention to detail; and
- computer savvy and organised.
This position is full-time (40 hours per week) working Sunday - Thursday.
If you believe you are the person we are looking for, please forward a CV and cover letter via this website.
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