Customer Collections and Support Officer
7 months ago
EC Credit Control has been helping our clients get paid since 1989
**Who would suit this role?**
We’re looking for an organised and attentive problem solver for our Customer Collections and Support role to help improve the financial wellbeing of our customers. If you’re someone that enjoys a busy work environment and engaging with customers to help them find solutions to their problems then this could be the perfect role for you.
**What does this role entail?**
- Making and receiving phone calls with customers and clients to resolve their outstanding accounts.
- Identify customers issues, create and implement a resolution plan with them ensuring a high level of customer experience is continued throughout.
- Our office is open 8:30am to 7pm, Monday to Friday and your hours will fit in between those times. The role will mean that you need to be here until 7pm **some days** but not others.
**What do we need from you?**
- Previous experience in a customer service role or finance role would be beneficial but not essential.
- Computer literate with some data entry skills.
- Legal right to work in NZ as defined by NZ Immigration.
**What do you get from us?**
In return, we offer
- A great company culture and benefits such as annual salary reviews, genuine opportunities for career progression, & fantastic training
- Life Insurance and free Will
- A half day off on your birthday and work anniversary
- Fantastic employee referral program where you can be reward $1,000 for successfully referring a friend
- Company bonus program
- Fuel Discounts
- Free flu vaccinations
- A central office location surrounded with cafes and restaurants & bars
- The opportunity to work with an awesome bunch of people who love what they do and truly enjoy coming into work every day
Watch the video below to check out what our people have to say about why they love working at Turners **Click Here**
Turners Group is an equal opportunity employer who embraces diversity in the workplace.
So are you wanting to join a great team with a fantastic company culture? Don’t hesitate, APPLY NOW
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