Customer Services Representative

2 days ago


Napier, New Zealand EC Credit Control Full time

**Don’t miss out on joining our fun and vibrant team.**
- Join us in a fast-paced, frontline role which is vital to our business
- Bring your excellent verbal and written communication skills
- Enjoy a role with a supportive team environment and great opportunities

**About us**

Great that you have found us This is an awesome place to work. We are a business support service dedicated to improving the financial wellbeing of our customers. We work for thousands of NZ businesses every day from SMEs at the very core of the New Zealand economy to the largest organisations such as banks and government departments.

We offer a great company culture (our employee engagement scores rank in the top 5% of companies measured). Our Google score is 4.2 out of 5 stars and our Customer Satisfaction score is 4.1 out of 5 stars.

We are now searching for a Customer Services Representative to join our vibrant customer services team in beautiful Napier.

**About the role**

As the Customer Services Representative, it will be your responsibility to contact targeted business clients and establish their needs and interest in our services, ensuring a well-qualified opportunity develops.

**About you**

If you have people skills and you are not afraid of talking to business owners over the telephone, this will be the role for you.

Other important qualities we are searching for include:

- Strong social & communication skills, with the ability to build rapport through your exceptional phone manner.
- Absolutely no call reluctance, being tenacious, enthusiastic, positive, and a “Make it happen” attitude
- Confident in your own ability to engage and hold conversations with decision makers.
- Integrity - You will always do the right thing even when no one is watching

We are an equal opportunities employer with a diverse team, and there are long term genuine prospects for the right people in our ever-growing business. We are a large team who work hard but also like to have a bit of fun - our social club and events committee are on hand to help you let off some steam with your work mates.

In addition, we offer a raft of benefits including, Free Life Insurance, Will and Flu vaccinations, Paid half day off for your birthday & anniversary, Fuel discounts, a fantastic Employee Referral & Company Bonus programme along with of course the opportunity to work with a great bunch of people

If you are looking for change and a challenging career with the chance to work with a great team, we would love to hear from you. If you don’t take the first step, you’ll never take the second

Watch the video below to check out what our people have to say about why they love working for us **Click Here



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