Customer Development Executive

4 days ago


Auckland City, New Zealand Colgate-Palmolive Full time

No Relocation Assistance Offered
152305 - Auckland, North Island, New Zealand

**Position Description**:
The purpose of this role is to provide administrative and analytical support for the Foodstuffs Customer Development Team to ensure the business relationships run smoothly and efficiently.

The role is responsible for maintenance of the ABM (C-P promotional system) including new products, forecasts and promotion entry. This role provides support to two Foodstuffs Customer Development Managers (CDMs), assisting them with the compiling of customer documentation, Territory Manager communications as well as internal communications.

This role will work closely with Customer Development Managers, Territory Managers as well as cross-functionally with Marketing, Product Supply and Customer Services Departments.

**Key Responsibilities**:
**ABM Management**
- Thorough analysis and implementation of new product forecasts, forecast reviews, transition changes, promotional strategy changes and full year submission across two Foodstuffs regions (five plan accounts)
- Checking of account confirmations and firming promotions to send to SAP
- Daily corrections from price discrepancies as required
- Weekly checking of actuals vs forecast and making adjustments as necessary
- Updating promotional deals as required due to strategy changes and/or price list changes

**Foodstuffs Account Support**
- Back-up point of contact when Key Account Manager is unavailable
- Promo Advice compilation and sending to Territory Managers
- Checking of credit claims and first level sign off
- SOX auditing of head office invoices
- Promotional Grid and Ranging list maintenance
- Creation of store specific reviews as required
- Creation of new product templates for new launches for FSSI
- UMPC support

**Meetings/Presentations**
- Reviewing forecasts and presenting to Demand Review (monthly)
- Pricing and Promotional Reviews at Sales WIP (weekly)
- 13 week Sales review and presentation at New Products Meeting (monthly)

**Experience/Background Required**
- Tertiary Degree required
- Minimum 2 years business experience
- FMCG industry experience would be beneficial

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.



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