Head of Customer Service

Location: Wellington Type: Permanent / Full Time Reference: 453491 This fast-growing private sector company have achieved remarkable success since their inception in 2016 and have evolved to be a must-have service for their valued customers. As part of their growth they are now on the lookout for a Head of Customer to lead the Customer function. We’re...

Position Summary Role and Responsibilities - Plan, develop, organise and control all service related activities, including Customer Service (Call Centre & Escalation Teams), Spare Parts, Service - Network Management, Technical Support for both B2C and B2B channels, as required by RHQ & HQ. - Responsibility for Service Cost Centre, including Spare Parts P&L...

Full time, permanent opportunity - Lead a cross functional team - Enjoy a flexible working environment **The opportunity**: As New Zealand’s largest locally owned and operated life insurer we have a clear, winning aspiration, built around transforming our industry through a customer lens and we're looking for an exceptional **Head of Customer...

Customer Service Assistant cum ReceptionistBank of Baroda (New Zealand) Ltd invites applications for the post of Customer Service Assistant cum Receptionist for its branch in Auckland.The role of Customer Service Assistant cum Receptionist in our bank would broadly include:Being the first point of customer serviceWorking as a receptionist and attending to...

A Contact Centre Customer Services role with real Career Development Opportunities - Work in an Essential Service Industry - Work from home is an option - and we provide the equipment - Training provided to set you up for success Some of our team have been promoted, so it’s time to find our new Customer Service champions. We are looking for highly...

Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...

Head of Sales & Service - Full-time - Engagement type: Fixed Term - Employee - Department: Vector Fibre Want to work somewhere where you are doing good for the world, your community and yourself at the same time? If you think you’ll thrive working in a sector undergoing significant transformation, working on critical projects of global significance, and...

Add expected salary to your profile for insights.This large global organisation is a key player in a unique & exciting industry.They have offices all over the world and the products they manufacture and distribute to their customers put a smile on many peoples' faces.Their NZ Head office is based in East Auckland.This role has become available due to...

The Head of Technical Services APAC is responsible and accountable for the day-to-day operational and leadership of Vista’s Technical Services Teams (APAC) to ensure the best possible customer service experience. **Key responsibilities**: - Provide world-class customer, product support and professional services for all customers supported through the...

Permanent Full time - Auckland - A role with a difference Are you an experienced Driver with excellent customer service skills looking for a role with a difference? **About the role** Working as part of our blood collection team, this is a unique role involving the safe transportation of staff, donors and products to and from collection venues within the...

We are excited to be working on behalf of one of New Zealand's leaders in sustainable packaging solutions to find them an exceptional **Customer Service Executive**. The role will be based from home, with the need every now and then to head in to see customers at their offices. **Job Profile Summary** The primary function of this role is to facilitate the...

Head Office Customer Service Full Time (Permanent) Description We are currently looking for Customer Service Representative to join our friendly team in our Head Office! **Tasks and Responsibilities**: - Maintain a high quality, customer-focused approach to the delivery of services. - Comfortable dealing with difficult customers over the phone. - Process...

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...

Market leading electrical and automation wholesaler - Mt Wellington location - Team of 6 **About the Company** This is an exciting opportunity for an enthusiastic customer service manager to lift a technical support team’s performance from above average to excellent. The team consists of 4 technical sales support people and 2 order processing staff. What...

**CUSTOMER SERVICE REPRESENTATIVE(S)** **Customer Service Representative** As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, serving delicious coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great...

Leadership role focused on outcomes for water service provisions - Opportunity to further in-bed practices and customer engagement strategies - Petone based position, through to June 2025 Due to internal secondment Wellington Water have a fixed-term position until June 2025 for a Customer Experience leader with a strategic and analytical approach to...

We're all about changing the face of primary care - turning ordinary customer experiences into extraordinary moments of joy! We are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare in our beautiful clinics, using a mobile app and exceptional customer experiences. The Tend customer...

We are currently looking for several Customer Service Representatives to join our friendly Call Centre Services team in our Manukau Head Office. This is a satisfying career role for whom are customer focused and tech savvy. We have both full-time and part-time (weekends only) vacancies available. **About Us**:We are a leading IT products/service provider in...

**Looking for a career that's going places?** **Head to the airport!** - Do you thrive in a fast paced and fun environment? - Are you ready to take the next step in your Travel or Hospitality career? If it's excitement, human contact and variety you crave, you can't beat working at an airport. Every day is different and it's an environment that never...

Staff discount across our pacific store network - Flexible working arrangement - Paid well-being leave We are seeking an experienced **Customer Service Manager** in a permanent full-time role to join us at our support office based at Auckland Airport. Reporting to the Head of Online, this role ensures our customer service/call centre team operates...