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Business Development Executive

7 months ago

Auckland City, New Zealand BSI Full time

Great that you're thinking about a career with BSI

Purpose of the position- To sell BSI products and services to new and existing customers across a defined BSI product suite.- Responsible for identifying and managing sales opportunities and building an in-depth understanding of a client’s current and future business needs and drivers.- To position the BSI value proposition, how BSI products and services can enable organizations to improve by Making Excellence a Habit- Deliver sales excellence by managing every step of the sales process to a successful conclusion.

Key responsibilities & accountabilities

Sales Process:
- Proactively network with existing customers to sell additional BSI products.- Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.- Execute BSI sales process to investigate, explore and understand customer needs in order to sell relevant products/services.- Investigate relevant resources required and provide a timeline for delivery to meet customer orders and solve any customer issues.- Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.

Sales Tools:
- Manage potential through account and opportunity management to develop a solid pipeline. Produce accurate sales forecasts in a timely manner.- Record key customer data in a standardized and consistent manner (10 key data fields)- Schedule customer contacts, proactively manage leads and opportunities- Use relevant collateral to illustrate how a range of BSI products meet identified customer needs- Accurately record sales and order information in the CRM

Product Knowledge:
- Articulate why BSI is their client’s best provider due to its unique history, structure, and role in the standards industry.-
Sales Skills:- Strong telephone communication with customers. Ability to create effective proposals, and produce presentations to customers.- Accurately define requirements, including buying process, budget, positioning vs competition, and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.- Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities. Able to provide a range of targeted solutions to the customer.- Accurately summarise customer needs. Identify BSI products or services. Get customer agreement to price and delivery.- Ability to handle objections. Use knowledge and experience to provide an answer. Gain customer commitment before progressing. Identify high-impact issues for customers, give up on those with a low value to BSI. Ensure understanding of business and personal value of BSI product/service to the customer.

Sales Management:
- Able to plan on a short-term basis (1-3 months) to achieve immediate performance goals.- Ensure area of responsibility is delivering to plan. Identify & propose changes/solutions to drive and increase targeted delivery.

Knowledge, Experience, and Qualifications- Degree level, equivalent education, or proven experience of sustained over-achievement in a new business sales environment;- Excellent verbal and written communication skills as well as good interpersonal skills;- Proven track record of significantly exceeding targets and expectations;- Proven ability in closing business-to-business sales and winning new customers;- Excellent sales, negotiation, and presentation skills;- Demonstrable self-sufficiency in sales activities;- Entrepreneurial relationship and business development skills;- Ability to successfully encourage the customers to expand product range;- Ability to develop executive-level relationships and engage with the customer to establish an understanding of their business drivers and how BSI can enable them to become more efficient;- Able to communicate complex technical issues;- Excellent organizational and problem-solving skills;- Self-motivated and adaptable to be able to work with mínimal supervision;- “Act as a Brand Ambassador for BSI. This means acting ethically, following company rules, and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.