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Customer Success Executive

4 weeks ago

Auckland City, New Zealand Potentia Full time

**Why you would like it**:

- Direct impact on sales efficiency and partner success
- Opportunity to shape sales strategy with data-driven decisions
- Central role in a collaborative and supportive team

**The opportunity**:
Join the team in the bustling heart of Auckland CBD where you'll become the linchpin in sales and customer success strategies. With a focus on sales support, CRM management, and partner coordination, your role will be pivotal in steering sales operations towards operational excellence. You'll be instrumental in enhancing sales processes, ensuring the team is set up for success, and nurturing productive relationships with key wholesale partners.

This role offers a golden opportunity for those looking to influence sales strategy through insightful data analysis and effective internal and external communication.

**Company profile**:
Rooted in the heart of Auckland, this company prides itself on driving innovation and excellence across operations. With a focus on empowering the sales teams and optimizing partner relations, they are committed to supplying not only outstanding products and services but also an incredible working environment. Their culture celebrates collaboration, customer-centric approaches, and a relentless drive for efficiency, making them a beacon for professionals who aspire to make a substantial impact.

**The role**:
As a Customer Success Executive, you will:

- Ensure seamless sales operations and CRM system efficiency.
- Act as the primary liaison for key wholesale partners, enhancing communication and coordination.
- Contribute to the optimization of sales processes, identifying and remedying inefficiencies.
- Drive the development and maintenance of critical sales reports, turning data into actionable strategies.
- Facilitate training initiatives and manage projects aimed at bolstering our sales capabilities.

**Your fit**:
You are a dynamic individual with a solid background in sales operations, poised to dive into intricate sales processes and eager to carve out success stories with sales and partners. Your analytical prowess and knack for problem-solving propel you to dissect processes and data with ease, turning insights into actionable plans. Equipped with excellent communication skills and a customer-centric mindset, you thrive in collaborative settings, and your proactive nature positions you as an invaluable asset to our team.
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