Customer Success Executive

7 months ago


Auckland City, New Zealand Potentia Full time

**Why you would like it**:

- Direct impact on sales efficiency and partner success
- Opportunity to shape sales strategy with data-driven decisions
- Central role in a collaborative and supportive team

**The opportunity**:
Join the team in the bustling heart of Auckland CBD where you'll become the linchpin in sales and customer success strategies. With a focus on sales support, CRM management, and partner coordination, your role will be pivotal in steering sales operations towards operational excellence. You'll be instrumental in enhancing sales processes, ensuring the team is set up for success, and nurturing productive relationships with key wholesale partners.

This role offers a golden opportunity for those looking to influence sales strategy through insightful data analysis and effective internal and external communication.

**Company profile**:
Rooted in the heart of Auckland, this company prides itself on driving innovation and excellence across operations. With a focus on empowering the sales teams and optimizing partner relations, they are committed to supplying not only outstanding products and services but also an incredible working environment. Their culture celebrates collaboration, customer-centric approaches, and a relentless drive for efficiency, making them a beacon for professionals who aspire to make a substantial impact.

**The role**:
As a Customer Success Executive, you will:

- Ensure seamless sales operations and CRM system efficiency.
- Act as the primary liaison for key wholesale partners, enhancing communication and coordination.
- Contribute to the optimization of sales processes, identifying and remedying inefficiencies.
- Drive the development and maintenance of critical sales reports, turning data into actionable strategies.
- Facilitate training initiatives and manage projects aimed at bolstering our sales capabilities.

**Your fit**:
You are a dynamic individual with a solid background in sales operations, poised to dive into intricate sales processes and eager to carve out success stories with sales and partners. Your analytical prowess and knack for problem-solving propel you to dissect processes and data with ease, turning insights into actionable plans. Equipped with excellent communication skills and a customer-centric mindset, you thrive in collaborative settings, and your proactive nature positions you as an invaluable asset to our team.
- Muy Lov Delivery Lead - Permanent
- 021 428 851



  • Auckland City, New Zealand NielsenIQ Full time

    **Job Description**: Be a part of something big. With 40,000+ employees in over 100 countries, NielsenIQ is one of the world’s biggest data measurement companies, and we pride ourselves on providing our people with endless possibilities and pathways to grow their careers. Simply put, we do two things at NielsenIQ. We measure performance for our clients...


  • Auckland City, New Zealand Nielsen Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • Auckland City, New Zealand SAP Full time

    **What we offer** *** Within Cloud Success Services, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value. The Enterprise Support Regional Delivery Unit is a regional...

  • Gm Customer Success

    2 months ago


    Auckland, New Zealand Archipro Full time

    ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry.Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we're witnessing industry after industry being revolutionised by technology, yet...


  • Wellington City, New Zealand Objective Full time

    **About Objective**: At Objective, we create software that makes a difference. With over 400 people and 4 development labs spread across Australia, New Zealand and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. **About the role**: The Customer Success Manager will collaborate with customers to ensure their...


  • Auckland City, New Zealand Microsoft Full time

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...


  • Wellington City, New Zealand NEC Corporation Full time

    This role will work closely with customers to deliver contracted services effectively, maximise future opportunities, manage contract renewals and address any escalations. As part of this role, you will be expected to continually look for ways to improve the customer experience and help them achieve their business goals. To be successful in this role, you...


  • Auckland City, New Zealand IBM Full time

    Introduction Your Role and Responsibilities A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills often associated with this position, an IBM CSM is also a technical specialist. Someone with a deep understanding of technical complexities. A person who can quickly understand...


  • Auckland City, New Zealand Covetrus Full time

    The Role Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. We are entering...


  • Wellington City, New Zealand Boréalis Stakeholder Engagement Software Full time

    Are you looking for a position that combines information technology and contribution to sustainable development? This is the challenge that awaits you at Borealis. The Borealis software solution has more than 5,000 users, who work to build trusting relationships with their stakeholders in more than 50 countries. It is therefore imperative that we provide...


  • Auckland City, New Zealand Microsoft Full time

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...


  • Auckland City, New Zealand Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...


  • Auckland City, New Zealand Salesforce Full time

    **Job Category**:Mulesoft - Customer Success Group **Job Details**:Are you passionate about customer success and enjoy shaping customer architecture for the future? Do you love being a trusted advisor and defining the best practices towards APIs & Integrations? Are you an ardent learner always looking to improve while facing new challenges? Do you love...


  • Auckland City, New Zealand Give A Grad A Go Full time

    Salary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...


  • Auckland City, New Zealand Starshipit Full time

    Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...


  • Auckland City, New Zealand FUJIFILM Full time

    Permanent full-time position - Internationally renowned and industry-leading company - Excellent staff benefits **Who We Are** FUJIFILM Process Automation is a leading provider of Esker, an AI-driven process automation platform. Companies such as Air NZ, DB Breweries, Animates, Gallagher and many more use our cloud-based solutions to run more efficient and...


  • Auckland City, New Zealand NZME Full time

    Are you all about data-driven marketing? Excited at the prospect of developing and executing NZME customer plans and campaigns to acquire and retain customers as well as increase their engagement? And interested in all things property? We’re looking for a Customer Engagement Executive to join our team at OneRoof. If you’re nodding so far, and can throw...


  • Wellington City, New Zealand SAS Full time

    : **Area**: New Zealand, Wellington **Division**: Customer Success **Position**: Sr Customer Success Manager **Summary** The Customer Success Manager (CSM) is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities to drive customer value, onboarding, adoption, and retention at SAS customers....


  • Auckland City, New Zealand Kotahi Logistics Full time

    We have an opportunity for a Customer Success Associate to join Kotahi's Customer team. This is a full-time, permanent role. The Customer Success Associate is an integral part of the Customer team’s drive to build strong partnerships with our customers and cross functional teams, with a focus on performance and improvement so we can continue to set new...


  • Auckland City, New Zealand Houst Full time

    _We’re Houst. Our mission is to make Houst the global home of hosting. You Champion Houst’s mission to free people to make more of themselves and its vision to unify the market making Houst the global home of hosting. You are the voice of Houst. Point of contact to our clients and guests to a variety of complex enquiries._The Sr Client Success...