Senior Sales Manager

5 days ago

Auckland City, New Zealand Sports Travel & Hospitality Group (STH) Full time

**TITLE OF POSITION**:Senior Sales Manager

**REPORTS TO**:Head of Sales and Partnerships

**OFFICE LOCATION**:Auckland, New Zealand

**CONTRACT TYPE**:Permanent

**ROLE OVERVIEW**

The Senior Sales Manager will drive revenue growth and market expansion of premium travel and hospitality experiences for global sporting events.

This role combines strategic vision with operational excellence, working closely with the Head of Sales and Partnerships to design and execute

innovative, customer-focused sales strategies. The Senior Sales Manager will champion premium offerings, foster strong client relationships, and

leverage market insights to position the company at the forefront of the industry.

**MAIN ACCOUNTABILITIES**
- **Strategic Sales Leadership**:Partner with the Head of Sales and Partnerships to implement forward-thinking sales strategies that align with

business goals, focusing on growing revenue in premium travel and hospitality markets.
- **Client Relationship Excellence**:Act as a brand ambassador, cultivating enduring relationships with clients, ensuring a high level of service

that reinforces the company's reputation for delivering exceptional experiences.
- **Customer-Centric Consultative Sales**:Drive consultative sales approaches, aligning premium travel and hospitality products with

customer needs to build loyalty, satisfaction, and repeat business.
- **Corporate Outreach and Premium Promotion**:Proactively engage corporate clients through targeted outreach to promote premium

hospitality and travel offerings, positioning them as market-leading experiences to drive revenue growth and customer retention.
- **Market Expansion and Innovation**:Lead efforts to penetrate new markets and refine market-entry strategies by leveraging data-driven

insights, creativity, and emerging opportunities within the travel and hospitality sectors.
- **Sales Pipeline and CRM Accuracy**:Oversee the management of the sales pipeline and ensure the effective use of CRM systems for

forecasting, reporting, and data-driven decision-making.
- **Revenue Forecasting and Target Setting**:Monitor individual and team revenue targets, leveraging market data and analytics to ensure

they are achievable, while driving accountability.
- **Collaborative Product Development**:Collaborate with product and marketing teams to create compelling premium offerings, including

travel packages and hospitality experiences, that align with customer needs and maximise revenue potential.
- **Performance Analysis and Optimisation**:Use sales data and analytics to refine strategies and improve team performance, aligning with

business objectives and market trends.
- **Post-Sales Management**:Ensure seamless handover to operations teams while maintaining post-sales client relationships to foster

satisfaction, identify upsell opportunities, and secure repeat business.

**KEY SKILLS AND EXPERIENCE**
- **Premium Sales Expertise**:Proven success in driving revenue for premium experiences specifically in the high end hospitality sector, with a

focus on consultative selling and customer-centric approaches.
- **Client Relationship Management**:Demonstrated expertise in building and maintaining strong client relationships through face-to-face

meetings, consultations, and effective communication, both in-person and over the phone.
- **Market Expansion Acumen**:Experience in exploring and entering new markets using data-driven strategies and creative solutions to grow

business reach.
- **Analytics Proficiency**:Skilled in leveraging CRM tools and market data to forecast sales, track performance, and refine strategies for

maximum impact.

**DESIREABLE COMPETNCIES**
- **Drive for Results**:Strong focus on achieving and exceeding sales targets, with a results-driven mindset.
- **Consultative Sales Expertise**:Proven ability to drive revenue through a consultative sales approach, with strong written communication

and leadership in customer-focused strategies.
- **Customer-Centric**:Committed to enhancing customer experience and thrives in team collaboration, leading by example to drive collective

success.
- **Passion for Sport and Industry Knowledge**:Deep enthusiasm for sport and a solid understanding of the sports and hospitalityindustry.

**WHO WE ARE**

STH Group is a Sodexo Live company, with offices in London, Auckland and Melbourne, enabling a truly global reach and service offering.

Our Company partners with event owners to make the biggest sporting events in the world - even better From the Olympic Games in London and

Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France, our award-winning team

cover the globe to create travel and hospitality programmes with one simple ambition - to leave sports fans knowing they have just been part of an

experience of a lifetime

At STH, you **belong to something greater;**our experiences are unique and so are our people. Bring personality

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