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Agency Operations Manager

4 weeks ago

Wellington City, New Zealand Werk Agency Full time

Join an established and highly respected creative marketing agency in a unique leadership role. Reporting to the SLT, this role works closely with the whole team as the ‘go to’ person who can make things happen. As such, this job has variety at its core, and you’ll have the chance to utilise your broad skillset and grow into new areas, too You’ll oversee and manage the agency’s financial reporting, help to improve the existing systems and workflows, direct project management, and also have an element of client communication.
- Report directly to the SLT and run the office if they are OOO or on holiday.
- Use your financial acumen to prepare financial reports for the agency, send client invoices, and ensure that all chargeable items are billed.
- With your top-notch organisational skills, handle basic HR duties and office management tasks.
- Speak with clients - both new and existing - and develop awesome sales proposals for the team.
- Improve project management processes and supervise all workflows to find efficiencies.
- Sort out day to day team issues: manage schedules, make bookings, create agendas.

**REQUIREMENTS**
- Proven experience in a leadership role within marketing, account management, or a related field.
- Adept at financial management and familiar with digital marketing ecosystems.
- Mastery in project management tools such as Asana and CRM systems such as Copper.
- Proficient in financial software, preferably Xero.
- Exceptional communication skills, professionalism, and negotiation prowess.
- Outstanding organisational abilities coupled with a strategic, problem-solving mindset.
- Autonomous work capabilities complemented by strong collaborative skills.
- A minimum of a BCom degree in Business Administration, Accounting, Management, Marketing, or a related discipline.
- At least 5+ years of agency experience in a client service and/or project management-focused role with a financial management component.

**BENEFITS**
- Fun, warm, and trendy work environment where each team member is valued and listened to.
- A fast-growing agency where you can build a long-term career.
- Heaps of opportunities for personal and professional development.
- An attractive remuneration package.
- Comprehensive benefits package, including health perks, communication plans, and access to entertainment events.

**Salary**: $70,000.00 - $90,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Gym membership
- Referral program
- Work from home

Schedule:

- 8 hour shift

**Experience**:

- Project management software: 5 years (preferred)

Ability to Commute:

- Wellington City, Wellington (required)

Ability to Relocate:

- Wellington City, Wellington: Relocate before starting work (required)

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