Customer Relationship Advisor

4 weeks ago


Auckland City, New Zealand Stuff Full time

Are you an individual with a positive and passionate personality ready to ensure customer success? If so, we want you to join our team, based in Auckland as a Real Estate Customer Relationship Advisor for the Northern region.

**About Us**:
At Stuff, we're dedicated to helping our customers connect instantly and seamlessly with their audiences using our cutting-edge products. We believe in the power of strong customer relationships, and we're looking for a dedicated Customer Relationship Advisor to join our team and play a key role in our success.

**Key Responsibilities**:
As a Customer Relationship Advisor, you will manage the end-to-end campaign admin process, coordinate tasks, and handle ad hoc admin duties. Exceptional communication skills, attention to detail, creativity, and a proactive attitude are essential. Your role is crucial in enabling the Real Estate Sales Team at Stuff by bridging the gap between clients and internal departments. Your responsibilities will include:

- ** Relationship Management**: Maintain and strengthen relationships with our high-value customers.
- ** Multimedia Booking Management**: Tracking and booking requests across digital, print and audio, ensuring all bookings are completed and actioned in a timely manner
- ** Campaign Management**: Managing digital, print, and audio campaigns from start to finish, including campaign reporting.

**To be successful in this role, you should**:

- Project a positive and professional image of Stuff in all interactions.
- Possess strong organisational skills and thrive in a fast-paced environment with multiple deadlines.
- Have high attention to detail, ability to prioritise tasks, excellent verbal and written communication
- Be a fast learner, critical thinker, show initiative, and problem solving skills

Ka oti rānei i a koe tēnei mahi? Kāti, tono mai ināianei kia tīmata ai tō haerenga me Stuff i tēnei rā.

Stuff champions inclusion. Be it gender, ethnicity, beliefs, abilities or experiences - we know that diversity brings another lens through which we all learn, connect and grow.

E kōkiri nei a Stuff i te whāinga kia whai wāhi ai te katoa. Hāunga te ira, te iwi, ngā whakapono, ngā āheinga, ngā wheako rānei o te tangata - e mōhio nei tātou mā te kanorau e whai tirohanga hou ai, e ako ai, e tūhono ai, e whanake anō ai tātou katoa.

Nā runga i tā mātou ū ki tētahi taiao mahi e whakaatu ana i te kanorau o ngā hapori i Aotearoa, i te ao, i te pō, ka pōhiringia, ka ākina anō ngā tono mahi a te marea whānui, hāunga te ira, te iwi, te hauātanga, te pakeke rānei. E ū nei mātou ki te whai kia wātea ai ā mātou ara whai mahi ki te katoa i runga i te mana taurite.

**Disclaimer: Stuff does not accept unsolicited agency resumes. Stuff is not responsible for any fees related to unsolicited resumes.**

**Job Details**:

- Reference #
10688- Posted on
15 Apr 2024- Closes on
02 May 2024 12:00- Location(s)
Auckland- Expertise
Sales- Job level(s)
Entry, Experienced- Work type(s)
Full Time- Work arrangement
Permanent



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