Service Production Planner

6 months ago


New Zealand Build People Full time

My client is an international business in the industrial and commercial automatic door sector, encompassing high-performance industrial doors and pedestrian access systems. Due to growth, they are now seeking an experienced and competent Production Planner to primarily support the Production, Service, Project & Sales teams.

**About the role**:

- Allocate daily jobs and service work to service technicians.
- Maintain the service scheduling program, current and forecast.
- Maintain current induction records and keep techs current with induction requirements.
- Supply breakdown reports for customers
- Answer service phone during trading hours, obtain from client all details required to attend call outs
- Spare part quotes, raising purchase orders for parts or services required.
- Pick, pack, dispatch and invoice of spare parts and maintain spare parts stock levels
- Raise SSP and H&S documentation for site works and Maintain Health and Safety portal

**About you**:

- A minimum of 13 years experience as a production planner preferably in the service/manufacturing industry.
- You are mechanically minded and have technical knowledge.
- Have excellent communication and professional phone manner along with patience.
- Have accuracy and attention to detail
- Able to learn new software, confident on computers, intermediate Microsoft Word and Excel skills.
- The ability to time manage and work to deadlines and able to multitask.
- Ability to problem solve efficiently and assertively with a positive attitude.

**Benefits**:
On offer here is the opportunity to be part of a highly respected international business. The hours of work are Monday to Friday 7:30am - 4:30pm, 40 hour week, laptop and phone. There is also a work-purpose vehicle.

**To apply**:

- Internationally respected company
- Ongoing training and development
- Positive, friendly and professional culture


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