Service Technician

7 months ago

New Zealand Dentsply Sirona Full time

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

**Bringing out the best in people**

Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.

**Perform better** - as part of a high-performance, empowering culture.

**Shape an industry** - with a market leader that continues to drive innovation.

**Make a difference** -by helping improve oral health worldwide.
- **Fast paced role with leading global healthcare company specialising in dental**:

- **Collaborative, flexible team environment with the opportunity to develop skills**:

- **Fully maintained work vehicle**

**Are you a skilled licensed electrician searching for an exciting career within the dental / healthcare industry?**

This is a fantastic full-time permanent opportunity for an energetic Service Technician to be a part of the world’s largest manufacturer of **professional dental products and technologies with a reputation for premium quality**.

Our brands have empowered dental professionals to provide better, safer and faster dental care for over 100 years. Everything we do is about helping them deliver the best possible dental care, for the benefit of their patients and practice. We are now seeking someone with a positive, friendly attitude, excellent communication skills, and a commitment to building and maintaining strong client relationships. Our company takes pride in delivering expert customer service, and your ability to excel in this area will be valued. Essential computer literacy skills, an understanding of how to comply with service standards and a strong fault-finding ability will empower you to thrive in this role.

When you join us, you'll become part of a passionate and like-minded team, dedicated to supporting your growth and development. Here's what we offer to our valued team members:

- Flexible work arrangements
- Fully equipped, maintained company vehicle
- Benefit from an industry leading renumeration package that recognizes your unique skills and experience
- Become a part of our inclusive company culture and enjoy working within a positive team
- To assist you in servicing our state-of-the-art dental equipment, you'll be equipped with a laptop, mobile phone, job-specific test equipment, and all necessary work uniforms
- Reliable and consistent work schedule including the opportunity to take on regional work
- Ongoing Professional Development and Training
- Opportunities to travel to throughout Brisbane metro and regional Queensland

**THE ROLE**

**Reporting to the Service Manager and based in Brisbane, Queensland **t**his role forms part of our technical service team providing high level services, both in-house and on-site throughout Brisbane and Queensland to our internal and external customers that includes installation, calibration, preventive maintenance and repair of dental equipment.

**Primary Objectives**:
Working both individually and as part of team, undertake technical service and support of the Company’s products.

Positively influence customer satisfaction by providing timely and proficient technical service and advice, for internal and external customers.

Positively influence the financial goals of the Company through cost and inventory control, accurate and timely invoicing and the promotion of the Company’s products and services.

**Specific Responsibilities**:
Installation, calibration, maintenance and repair of equipment sold and serviced by the Company.

Provide technical advice and support to the sales team.

Ensure that all contact with customers, whether internal or external, is of a high standard

Attend calls as scheduled by the Technical Service Support Coordinators.

Promote the Company’s service offers to customers, including calling to inform customers of the benefits of, and scheduling PM services.

Care and maintenance of all tools, parts, equipment supplied by the Company in accordance with the Company procedures and policies.

Care and maintenance for the Company vehicle in accordance with the Company vehicle policy. Vehicles must be cleaned regularly in order to maintain a professional appearance. Vehicles must be serviced as per the manufacturer’s recommendations.

Ensure every work area is kept clean and tidy and in accorda

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