Service Support Administrator

5 months ago


New Zealand Rentokil Full time

We have a new position available in the Christchurch branch for an Online System Administrator. This role will be responsible for overseeing the training as well as supporting and carrying out the infield installation and servicing of my Rentokil at client sites at the local state level this is full-time role for a Fixed Term Duration.

**The responsibilities of this position include**:

- Maintaining our online reporting database for customers
- Analyzing data demonstrating trends
- Collect and record web data using manual and automated systems.
- Collate, organise and analyse data.
- Produce reports and recommend actions based on outcomes.
- Attend meetings, presenting and discussing techniques and findings
- Supporting other admin functions and assisting with Service Planning as required
- Support, assist and train all key stakeholders in myRentokil facets as deemed necessary
- Provide support for the local business and Technical Managers in the preparation, uploading and actioning of Quality Assurance Inspections and Reporting
- Be responsible for and oversee all compliance procedures and to ensure that the delivery of myRentokil HD services comply with current company policies, procedures and expectations at the local level
- Ensure site plans are maintained in the myRentokil systems in the agreed format and meet all regulatory statutes

**To be successful in this role you will have**:

- Experience in systems planning and reporting
- Data analysis experience
- Familiar with drawing site plans desirable but not required as we can train in google draw
- Knowledge of Google Sheets/Excel
- Experience with maintaining safe work systems
- Great teamwork and communication skills
- Proven track record building customer relationships
- Good knowledge and workings with modern IT services, programs, and equipment

**If you think that you are perfect for this position then APPLY NOW**

Employee Testimonials:
"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli


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