Client & Administration Support
5 months ago
Are you ready to join an exciting and dynamic team' Look no further than Initio, New Zealands leading instant online home insurer They are revolutionising the insurance industry with their cutting-edge technology and customer-centric approach. We are searching for a Client & Administration Support superstar to join their ranks and help them take things to the next level
What makes them special' They believe in hassle-free home insurance with upfront quotes, no irrelevant questions, and lightning-fast policy arrangements. With just a property address, their customers can obtain instant insurance quotes and secure their coverage within minutes.
But they cant do it alone. Thats where you come in Were seeking someone with a strong passion for technology-driven solutions, outstanding comprehension and communication skills both written and verbal, as well as a knack for problem-solving. They will provide full training and support to help you grow your career.
So, are you ready to have a blast in an innovative and fast-paced but fun environment' Then this role is tailor-made for you Come and be a part of their great team by representing the front line of their business and ensuring every customer interaction is positive and memorable.
**Responsibilities include**:
- Answering incoming phone calls and engaging in lively online customer live chats. Think of it as your chance to be a digital superhero, rescuing customers with your lightning-fast, well-tailored responses.
- Managing customer cover queries and expertly handling placement referrals from their customers. Youll be their go-to guru for all their insurance needs.
- Unleashing your creative side by producing captivating content for their online platforms, such as websites and Facebook. Show off your writing skills and help them tell their story in an engaging and fresh way.
- Building and maintaining strong relationships with underwriters and insurers. Youll be the ultimate relationship whisperer, making sure everyone feels the love.
But its not all work and no play at Initio They believe in rewarding your expertise and dedication. This fabulous opportunity comes with ample room for career growth and a competitive compensation package. If you bring insurance experience to the table, they will be extra excited to have you on board
**_ Must have current eligibility to work in NZ to be considered._
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