Administration & Operational Support Officer - Part
7 months ago
We are looking for an energetic individual who has a passion for conservation to join our team as an** Administration & Operational Support Officer**
EcoFX, now under the umbrella of Rentokil Initial, is a reputable pest control enterprise serving the Otorohanga, North Waikato, and Taumarunui regions, with our headquarters centrally located in Otorohanga. We specialise in ground and aerial pest control, targeting possums, rats, mice, and mustelids
We are currently seeking a dynamic individual with a strong passion for conservation to join our team in the role of Administration & Operational Support Officer.
**What's in it for you?**
At EcoFX, we offer a competitive hourly rate with overtime perks and allowances that truly reward your hard work. Plus, enjoy peace of mind with comprehensive health insurance coverage for you and your family.
Joining our team means opening doors to exciting career growth and the chance to explore new horizons through travel opportunities.
This role will see you utilise your previous admin & operational support experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.
**Responsibilities in this role include: -**
- Utilise your customer service skills and carry out general office administration duties
- Liaising with customers on a daily basis
- Prepare fortnightly and monthly operational reporting
- Assist with communications for aerial and ground operations
- Prepare operational hard and electronic files
**Requirements**:
- Previous working experience in a similar role (customer service/ administration/ reception and support)
- High attention to detail and excellent organisational skills
- Excellent customer service skills
- Intermediate computer skills
- Complaint handling and conflict resolution skills
- Ability to work under pressure, multi-task, and work autonomously
- Outstanding verbal and written communication skills
While you don't have to have prior knowledge in this industry, it would be desirable. We will give you full training, equipment, supervision, and support to obtain the experience and credentials you need for this role.
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