Sales Manager

5 months ago


North Shore City Auckland, New Zealand ocean glow herbal limited Full time

Job Title: Store Manager - Specialty Tea, Spice, and Organic Pantry Boutique

**Responsibilities**:

- Oversee day-to-day operations of the store, ensuring a welcoming and customer-friendly environment.
- Demonstrate in-depth knowledge of green tea, Ayurvedic tea, herbal tea, spices, herbs, Indian curry spices, and organic pulses and grains.
- Source and manage inventory, ensuring a diverse and high-quality selection of products, including organic pulses and grains.
- Train and lead a team of sales associates to provide exceptional customer service and product knowledge across tea, spices, herbs, and pantry items.
- Monitor sales trends and implement strategies to optimize store performance, including organic pantry products.
- Collaborate with suppliers and negotiate favorable terms for product procurement, with a focus on organic and sustainable options.
- Conduct regular inventory checks and manage stock levels to prevent shortages or overstock situations.
- Maintain a clean and organized store layout to enhance the shopping experience.
- Implement effective merchandising techniques to showcase products attractively, including organic pulses and grains.
- Stay updated on industry trends and introduce new, innovative organic products to meet customer demands.
- Handle customer inquiries, concerns, and complaints, ensuring timely resolution.
- Develop and execute promotional events or campaigns to drive sales and increase customer engagement across all product categories.
- Monitor and manage store budgets, ensuring financial targets are met.

Qualifications:

- Proven experience as a store manager, preferably in a specialty tea, spice, and organic pantry retail environment.
- Extensive knowledge of green tea, Ayurvedic tea, herbal tea, spices, herbs, Indian curry spices, and organic pulses and grains.
- Strong leadership and interpersonal skills with the ability to motivate and develop a team.
- Excellent communication skills to interact effectively with customers and suppliers.
- Detail-oriented with a focus on maintaining high standards of product quality and presentation.
- Proficient in inventory management and order fulfillment processes.
- Ability to analyze sales data and implement strategies for business improvement.
- Flexibility to adapt to a dynamic retail environment and work flexible hours.
- Passion for tea, spices, herbs, and organic pantry products, with a commitment to providing a unique shopping experience.

**Job Type**: Permanent

**Salary**: $24.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Relocation assistance
- Travel reimbursement
- Visa sponsorship

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Overtime pay
- Performance bonus

Ability to Commute:

- North Shore, Auckland (required)

Ability to Relocate:

- North Shore, Auckland: Relocate before starting work (required)



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