Investigation Support Unit Investigator

3 weeks ago

Auckland City, New Zealand New Zealand Government Full time

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

**Investigation Support Unit Investigator**
- **Based at the Auckland City Police Hub, College Hill**:

- **Salary starting at Band G**:

- **Permanent Fulltime**:

- **Police Employee**:

- **JR: 5038107**

**Mo te tunga | About the role**
- An Investigation Support Unit Investigator is the official title of the Fraud Collator on Auckland Financial Crime Unit (FCU). Fraud Collator is an exciting and busy role where you will be right at the forefront of fraud scam investigations in the largest metropolitan city of New Zealand. As the Fraud Collator you will be case assessing every fraud complaint that is assigned to FCU and influencing its investigation direction. You will be required to maintain trust and confidence with our victims by clearly communicating crime prevention advice and setting investigation expectations, which includes using empathetic language to explain filing decisions. _

**Key Accountabilities**:

- Ability to deal with a large volume of work on a daily basis
- An ability to build rapport and engage with a diverse range of people
- Ability proficiency to use Case Management in the National Intelligence Application (NIA)
- Partnership building: the ability to work collaboratively with both internal (Police) and external partners (including banks)

**He aha taau e kawe mai | What you'll bring**

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
- A positive attitude and willingness to learn new skills
- Sound decision making
- Confidence to work with a level of autonomy and accountability
- A value to a team

**Whakaritenga motuhake | Special requirements**
- Full New Zealand Drivers Licence is essential
- Successful applicant must reside in Auckland/Tamaki Makaurau
- Please note, this role is a Locally Advertised Position (LAV) and is only open to applicants within Tamaki Makaurau District

This role is set at **Individual Contributor level**, this means your key purpose is "to deliver or enable others to deliver Our Business".

**To view the position description for this role please copy and paste this link into a new browser**:
**Mo tatou | About us**

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

**_To view more detailed information about our recruitment process along with further details about requirements please click below link:_**

Applicant Information Pack (External)

**Utu a-tau | Salary**

This position is covered by a collective agreement and salary will commence between $87,306 and $91,353 dependent on skills and experience relevant to the role.

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