Investigation Support Unit Investigator

3 weeks ago


Auckland City, New Zealand New Zealand Police Full time

Based at the Auckland City Police Hub, College Hill
Salary starting at Band G
Permanent Fulltime
Police Employee
JR: 5038107
Mō te tūnga | About the role
An Investigation Support Unit Investigator is the official title of the Fraud Collator on Auckland Financial Crime Unit (FCU). Fraud Collator is an exciting and busy role where you will be right at the forefront of fraud & scam investigations in the largest metropolitan city of New Zealand. As the Fraud Collator you will be case assessing every fraud complaint that is assigned to FCU and influencing its investigation direction. You will be required to maintain trust and confidence with our victims by clearly communicating crime prevention advice and setting investigation expectations, which includes using empathetic language to explain filing decisions.
**Key Accountabilities**:
Ability to deal with a large volume of work on a daily basis
An ability to build rapport and engage with a diverse range of people
Ability & proficiency to use Case Management in the National Intelligence Application (NIA)
**Partnership building**: the ability to work collaboratively with both internal (Police) and external partners (including banks)
He aha taau e kawe mai | What you’ll bring
Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
A positive attitude and willingness to learn new skills
Sound decision making
Confidence to work with a level of autonomy and accountability
A value to a team
Whakaritenga motuhake | Special requirements
Full New Zealand Drivers Licence is essential
Successful applicant must reside in Auckland/Tamaki Makaurau
Please note, this role is a Locally Advertised Position (LAV) and is only open to applicants within Tamaki Makaurau District
This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.
To view the position description for this role please copy and paste this link into a new browser:
Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.
To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)
Utu ā-tau | Salary
This position is covered by a collective agreement and salary will commence between $87,306 and $91,353 dependent on skills and experience relevant to the role.



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