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Service Coordinator

1 month ago

Auckland City, New Zealand ABI Rehabilitation NZ Full time

Are you an experienced administrator looking for your next challenge and opportunity? An opportunity has arisen to support our community rehabilitation team as a Service Coordinator, assisting with the day-to-day function of our office and carrying out a range of co-ordination and supporting tasks for our community rehabilitation team.

**Who are we?**

ABI Rehabilitation is a leading service provider for clients with mild, moderate and severe acquired brain injuries in Auckland and Wellington. Our Community Service provides community-based rehabilitation across the Auckland Region. We have a mix of allied health professionals, psychologists and medical professionals that work across our paediatric, adult and Māori health teams.

We're looking for a positive, energetic and passionate person to join our busy Community Services team. This role will be based at our Epsom office and will be responsible for providing administrative support to Community Services across the Auckland Region. We offer a dynamic fun environment that is focused on delivering rehabilitation in a Te Tiriti centric way.

If you are someone whose communication and interpersonal skills are second-to-none, reliable, a strong problem-solver, like to take initiative, and have excellent organisational skills then we would love to hear from you

**Key responsibilities of the role include**:

- Organising and managing clinic booking for a variety of health professionals
- Billing administration for contractors' time
- Quality Assurance administrative duties i.e., execution of internal audits, health and safety liaison and handling of information releases
- Clinician support and administration i.e., coordination support for clinicians to ensure all required information for clinics and clients are available; formatting and proofing documents
- Liaising with internal and external stakeholders i.e., other ABI services e.g., residential, intensive and inpatient; external include ACC, MoH, GP practices etc.
- Providing administrative support to the Community Services Manager
- Day-to-day running of the office i.e., answering clients' queries, reception duties

**To be **successful**:

- 1-2 years' experience in an administration role within a fast-paced environment or similar role
- Experience of ACC processes and/ or health sector experience is desirable
- A level of confidence with Te Reo Māori is desirable
- Excellent communication skills, both verbal and written communication, with the ability to deliver a high level of customer service and support to the business
- Able to work within a fast-paced environment with daily deadlines and adapt to change as required
- Strong time management and organisational skills including multi-tasking with the ability to prioritise tasks
- High attention to detail
- Proactive nature and can-do attitude include taking initiative and helping across the team
- Proficient in Microsoft Applications i.e. MS Word, MS Excel, MS Outlook, etc.
- Able to develop highly effective working relationships by building credibility, respect and rapport with internal and external networks
- Ability to work with and demonstrate empathy to Clients and their whānau

Are you interested, have the desired skillset and looking for a new challenge? ABI wants to hear from you

Or simply click APPLY NOW.