IT Service Coordinator

3 weeks ago

Auckland City, New Zealand Group Technology Full time

**About us**

With more than 14,500 people across New Zealand and Australia, Fletcher Building is a leading building solutions organisation made up of people who use all of their experience, skills and individuality to do amazing work. We are enriched by so many nationalities, languages, religions, customs and lifestyles. We are proud of our diversity and see it as one of the things that makes us stronger.

**About the opportunity**

The IT Service Coordinator sits within the Technology Operations function and supports the timely delivery of service delivery coordination financial and procurement services and support to internal and external customers, as well as administration functions for Technology Operations and Service.

This role coordinates the lifecycle of IT assets such as desktops, mobile devices, software licenses and their related maintenance contracts. The IT Service Coordinator supports the EUC Procurement and Provisioning Team Lead in management of the centralised procurement function, project coordination and supports IT Services teams to ensure they are in alignment with budgets.

**About you**

To be considered for this role, you need to be able to demonstrate a high level of interpersonal skills and customer orientation. For us, the soft skills come first as we think technology can be learned if you have the aptitude and the passion for it.

Ideally, you will have previous experience working in a similar role within which you would have gained experience in:

- IT Procurement, IT Asset Management, and managing Purchase Orders
- Accounts Payable and Accounts Receivable
- Budget tracking/monitoring
- Supporting procurement processes for IT products and services in a complex and similar-scale enterprise environment

It would be highly beneficial if you also had experience using a service management workflow system such as ServiceNow and purchasing system such as JDE, Oracle etc.

We value your experience and skills, but to make it here you will also need to demonstrate the qualities we value as an organisation. We are looking for people who thrive working in a team environment, who are there for each other during challenges and successes. Our people are passionate about performance. They put the customer first and are always thinking about innovative ways to solve business and customer needs. Our people act with integrity, are down to earth, open and honest and always looking for ways to improve.

**About the rewards**
- Staff Discounts - discounts across Fletcher Building businesses and on health insurance, banking, optical, travel, technology, car rental and more
- FBuShare - a share scheme allowing you to feel ownership of the business in which you work
- Learning Academy - an award-winning learning academy supporting your career development
- Employee Education Fund - a Private Trust Fund managed independently of Fletcher Building to provide funding for education and training to employees
- FB Excellence Awards - recognising, celebrating and sharing the best achievements in leadership, innovation, performance excellence and customer service.

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