Kaiwhakahaere Kōpaki Ratonga Service Portfolio

7 hours ago


Wellington City, New Zealand New Zealand Government Full time

Kaiwhakahaere Kōpaki Ratonga | Service Portfolio Manager (Permanent)
Play a key part in building and improving information/data services and processes that help us ensure New Zealanders have quality data and statistics.
- Be an expert in service portfolio management, offering expert advice, guidance and support and forming trusted relationships
- Use your analytical and people skills to understand business problems and help coordinate our teams to deliver.
- Work flexibly - including family-friendly hours
- Permanent Wellington based role, working 37.5 hours per week

Mōu | For you
Tatauranga Aotearoa Stats NZ are dedicated to diversity, equity, inclusion, health and wellbeing. We welcome every gender, race, ability, religion, and background and encourage people to be their authentic selves.

**Starting salary**: $93,177 - $124,651 + superannuation
- Develop and grow your career (coaching, training, study support, secondments)
- An environment where we can all be leaders, where your ideas and input are encouraged
- Contribute to meaningful work that makes a difference to all people in Aotearoa
- 3 extra annual leave days (taken during Christmas office closure)
- Various social, network and support groups (toastmasters, multi-cultural, social club)
- Modern, collaborative spaces in central city-based offices that cater to a variety of working styles and needs

Te tūnga | The role
This role is a key part of the Collections Service Line in Technology Services at Stats NZ. These teams support the technology systems used to collect data from people and organisations. We use many different technology platforms and framework such as Salesforce, SilverStripe, Blaise, APIs, Azure technologies and all the products needed to keep them secure.
Critical to our success and the value we deliver are our Service Portfolio Managers. The Service Portfolio Managers are a dedicated, passionate bunch of people - highly experienced and skilled in a portfolio of work focused on delivering excellence for our customers. Service Portfolio Manager's are people focused working across Stats NZ to understand business problems, collaborate with stakeholders, and shape and deliver work.
The Service Assurance Consultant needs to be excellent at communicating complex technical work to non-technical audiences. Being good at wrangling people, diplomacy and keeping track of multiple work streams are critical to being successful in this role.
This role is permanent, based in the Wellington region, and reports to the Senior Manager Technology.
Nōu te rourou | What you bring
- Proven service portfolio management experience
- Strong stakeholder management expertise, and highly collaborative
- A problem solver who can pursue an objective with energy, overcoming obstacles and seeing things through to the end with passion and enthusiasm
- Strong planning and forecasting skills to manage tasks and time effectively and efficiently.

You will work collaboratively with cross-functional technical teams, helping us implement our vision. Your passion for learning will be seen through your initiatives to learn new tools and products, keeping ahead of the latest developments, and finding ways to continuously improve current processes and standards.
We encourage and consider transferable skills and experience gained from outside of work e.g., whānau, church, sports, volunteering, or a comparable role in a different sector or industry.
We want to see the following in your cover letter and CV any information relating to:

- Relevant technical experience
- Why Tatauranga Aotearoa - Stats NZ is the place for you, why us, and why Government?
- Any information about your knowledge and experience, or desire to learn and build knowledge and experience of Te Tiriti, Tikanga, Te Reo and Te Ao Māori, and engagement with Māori.
- How you've demonstrated or encouraged diversity and inclusion in and/or outside of work.
- Examples of strong relationships you've built and how and why relationships are important.
- Examples where you've demonstrated leadership, g. lifted others up, led by example, demonstrated problem solving, owned a project or piece of work, spoken up for yourself or others.
- Examples where you've shown curiosity and tried new things, taken on other perspectives, challenged the norm, reflected on your own and other's behaviours, attitudes or motivations to learn.
- Where you've demonstrated customer centricity, collaborated with teams to deliver solutions.

Ko mātou |About Us
Tatauranga Aotearoa - Stats NZ is a Central Government employer of around 1400 people across Aotearoa. We provide data and statistical outputs to support the decisions that the Government, Māori and Iwi organisations, businesses, NGOs and New Zealanders make every day. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come.
Me pēhea te tuku tono | How to apply

Check out our careers site to find out more about working at Tataurang



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