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Senior Specialist, Business Development

8 months ago

Auckland City, New Zealand Western Union APAC Full time

Does playing a critical role in driving business growth, providing first-class service to our customers, and managing relationships with agents across multiple markets sound exciting to you? How about working for a leading global financial services company on a passionate and driven team that’s committed to success and growth? Join Western Union as a Business Development Senior Specialist overseeing New Zealand and the Pacific Islands region.

Western Union powers your pursuit.

In this critical role, you will be responsible for managing key stakeholders, and identifying and developing opportunities within the region to achieve our business targets.

You will be reporting into the Country business leader for New Zealand and Pacific Islands based in Auckland, New Zealand. You will travel occasionally within the Pacific region and globally and you will take full ownership of the following:
**Role Responsibilities**:
Drive revenue growth by developing and implementing omnichannel sales, marketing and pricing strategies.

Manage key external and internal stakeholders, including C-suite level.

Direct accountability for revenue, profitability, and customer satisfaction targets.

Build, review and analyze performance data and competitive data to support business strategies and decisions.

Support launch of new digital products and maintain and expand ecosystem partnerships across New Zealand and the Pacific and deliver an exceptional customer experience.

Collaborate with global cross-functional teams to drive process improvements, efficiencies, and

compliance.

**Role Requirements**

To be successful in this role you will have at least 3 years of experience in Client Relationship Management, Sales and/or Marketing.

You have significant experience with digital products, ideally in financial services.

You exhibit high energy, curiosity and show enthusiasm to drive business growth and deliver consistent results.

Experience analysing large amounts of data and creating insights and strategies.

Experience in managing complex projects.

Strong business acumen, understanding and a growth mindset.

Experience in direct-to-consumer business across retail channels and digital channels is highly desirable.

Experience working with the Pacific region is desirable but not necessary.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your New Zealand specific benefits include:
20 days of leave

Parental Leave

Health and Wellness Program

Referral program