Senior Insurance Specialist

2 months ago

Auckland City, New Zealand Mercer Full time

**Senior Insurer Specialist**

**What can you expect?**

Acting as a senior specialist, you will support the achievement of high levels of client satisfaction through effective administrative support to Brokers, Risk Advisors, Senior Risk Advisors and Principals within Mercer Marsh Benefits.

**What is in it for you?**

Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague.” We offer following benefits to our employees so they feel valued each day at work:

- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organization
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Maintain the audit and QA framework for use by the team. Monitor results as agreed with the Operations Leader - EHB and Practice Leader - NZ.
- Ensure management reporting for all key performance metrics are maintained and available within agreed timeframes.
- Identify best practice and implement consistently across the team.
- Assist the Placement Leader in scoping, developing and implementing any significant operational improvement projects or initiatives.
- Work with the team to implement individual development and training programs that meets the needs of both the individual and the business.
- Instil a culture of performance within the team where strong delivery against agreed targets is recognized and rewarded appropriately, including setting appropriate career paths for the team.
- Work closely with Finance and Business Support to ensure the administration team is completing all finance and budget related tasks according to agreed best practice.
- Build strong relationships with our Insurer clients from an administration perspective.

**What you need to have**:

- Experience within employee health and benefits, preferably life and disability
- Experience calculating and reconciling premiums
- Proficient in Microsoft Office tools - Excel and Word
- Clear and concise oral and written communication skills
- Strong numerical skills
- Excellent organisation skills with ability to prioritise work and meet deadlines.
- Excellent interpersonal skills with ability to work within a team.
- Adept to learning new technologies.
- Insurance knowledge

**Why work at Marsh New Zealand?**

Aside from the typical perks you’d expect from a corporate company in New Zealand (fresh fruit, discounts and amazing offices), one of the best things about Marsh is our people. You’ll join an inclusive, diverse team with talented people from all over the globe.

We support many types of flexible working arrangements which allows you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.

Our work environment encourages continuous improvement and career development. Our culture is one we’re immensely proud of - from the moment you step through our doors, you’ll feel welcome.

**You’ll be joining a leading business**
Marsh is the world’s leading insurance broker and risk adviser. With over 85,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $19 billion and 81,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their sex, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

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