Business Improvement Specialist

2 months ago

Auckland City, New Zealand North Power NZ Full time

Do you want to be at the forefront of transforming the way things are done, making a real impact across an entire organisation?

Based in East Tamaki -Auckland, this new opportunity will be a fulfilling 12 months’ Fixed Term Contract for you to challenge the status quo and create lasting improvements

**The role**
Reporting to the Business Excellence Manager, you will be pivotal in embedding operational excellence across our Auckland Region Contracting teams. You'll focus on management practices that build a culture of continuous improvement and excellence. Your key responsibilities will include:

- **Facilitate Leadership Engagement**:Work closely with senior and middle management to instil a mindset of operational excellence. You'll guide leaders on how to adopt best practices and cascade them throughout their teams
- **Lead and Mentor Teams**: Drive change by coaching and mentoring teams across the business, helping them to embrace Operational Excellence principles and use these tools effectively in their day-to-day operations
- **Facilitate Improvement Workshops**: Lead improvement workshops, brainstorming sessions, and process improvement events to empower teams to solve problems, optimise processes, and continuously improve performance
- **Embed Change**: Develop and execute change management strategies that ensure smooth transitions during process improvements. You’ll work with stakeholders to ensure that new processes are fully understood, adopted, and sustained
- **Create Operational Excellence Champions**: Work alongside the Business Excellence Team in building internal capability by training staff in methodologies like Lean Six Sigma, coaching Yellow Belt practitioners, and ensuring they have the tools they need to succeed long-term
- **Foster a Culture of Continuous Improvement**: Work alongside the Business Excellence Team to embed operational excellence as a core way of working across the Auckland region.

**What’s in it for you?**
This isn’t your average job. Here’s why you’ll love working with us:

- **Impactful work**: You’ll directly shape how we operate and the value we deliver to our customers. Your ideas will drive real results
- **Career growth**: We invest in our people. You’ll have the opportunity to develop your skills, gain certifications, and lead high-profile initiatives.
- **Collaborative culture**: Work with a talented team that values fresh thinking, continuous learning, and embracing new challenges.
- **Competitive salary and flexible work arrangements** with hybrid options and access to Northpower Group benefits which include
- In-house well-being program
- a Peer Support Network (Kaitiaki), EAP Services
- Life Insurance and Group discounted medical insurance with Southern Cross
- A range of retail discounts and benefits
- Free access to onsite gym and car parking

**About you**
You’ll be someone who is proactive, analytical, and a true problem solver with good stakeholder management skills. You’ll have:

- Experience in operational excellence and process improvement
- 5-7 years’ experience as Lean Six Sigma Green Belt
- 3-5 years’ experience as Lean Six Signa Black Belt
- A solid background in data analysis, process mapping and other problem-solving tools
- Great communication skills and the ability to lead workshops and facilitate change
- A passion for innovation and continuous improvement
- Experience in the utilities or construction industry (a plus)

**About Us**
Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers.

Northpower is one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.

We have over 1,400 staff working together across 14 locations to keep the power on and the lights going for our customers

**Get in Touch to make a Difference**
- Suitable applicants will be interviewed whilst the advertisement is open. Send in your interest early_

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