Customer Scheduling Coordinator

3 weeks ago


Auckland City, New Zealand Covetrus Full time

The Role

Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. We have a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary practice clients.

We have a great opportunity for an experienced administration or veterinary nurse professional to join our NZ team as Customer Scheduling Coordinator. Reporting to the Key Account Manager, you will act as a conduit between our sales, procurement and logistics teams and will be responsible for forward orders and scheduling to support our key accounts.

This is a fantastic opportunity to utilise your administration, data and organisational skills and is a great stepping stone into key account management, logistics or purchasing.

Your main responsibilities will include
- Coordinating all forward orders, reservations and suspense accounts to support the sales team and corporate accounts.
- Setting up and maintenance of corporate clients in Provet Connect.
- Generating regular and ad-hoc sales/compliance reports including some basic analysis.
- Maintaining and updating relevant company databases and files including Salesforce, Touchpoint and the Provet System, with a high use of MS Excel.
- Preparing and collating scheduled and ad-hoc EDMs for regional based promotions in consultation with the sales, procurement and logistics teams.
- Providing sales team with adequate POS material to support clients with information on our range of products and services.
- Actioning any other requests as per the Key Account Manager or Commercial Director NZ.

About You

To be successful you will have;
- A passion for the animal health industry.
- Previous experience in clinic as a vet nurse or Practice Manager where you were exposed to scheduling, ordering and administration will be advantageous.
- Well developed administration skills including intermediate to advanced knowledge of MS Excel and the ability to work with large data sets.
- Demonstrated ability to build lasting, value-add relationships with both internal and external stakeholders.
- Excellent organisational skills and the ability to manage time and priorities.
- Excellent communication skills — written, oral, and presentation.

Why Join Us?

Covetrus team members participate in a fantastic benefits program, giving them access to huge savings on animal health products (including exclusive food brands, enrichment products and litter), annual birthday leave and free counselling services via our Employee Assistance program.
- Covetrus is an equal _
- opportunity/affirmative_
- action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law._



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