Customer and Client Scheduler

3 weeks ago


Wellington City, New Zealand Alpha Recruitment NZ Full time

**Position**

**Customer and Client Scheduler**

**Division**

Alpha Recruitment Wellington**Job Type**

Permanent**Location**

Wellington**Ref#**

TK25354**Posted**

15 May 2023**Close off**

24 May 2023**Salary**

$55,000 to $65,000**About the company...**

This nation-wide family-owned business is an industry leader, priding itself on being a dependable, knowledgeable and consultative service.

The office is based in residential Silverstream with access to a beautiful garden, nearby shops and the train station, and the family dog will sometimes visit.

This company values loyalty, trust, and strong relationship building, with a strong, professional company culture.

**About the role...**

This role is designed to support the business owners in the day-to-day communications, customer and client relations, and some administration of the office.
- Key responsibilities:_
- Answer all calls, return any messages.
- Respond to written queries.
- Building strong relationships with clients and customers.
- Managing the schedules of surveyors, and take bookings.
- Processing client payments/invoices.
- Send documentation to clients.
- Ad-hoc customer service and administration tasks as required.

**We are looking for someone who...**
- Actively listens and communicates clearly and effectively.
- Has experience in providing a high standard of customer service.
- Values strong professional relationships and loyalty.
- Experience with Adobe, MYOB, social-media marketing, or CRMs would be beneficial but are not a requirement.
- Has current right to work in New Zealand.

This role is primarily looking for someone hard-working, loyal, friendly, and willing to learn. The administration can be taught to the right person, so attitude and experience with customer service is their primary requirement.

**What you will get...**
- A salary band of $55k - $65k per annum
- A beautiful office in Silverstream with a garden, dog, and nearby train station, shops, and scenic reserve
- High levels of trust with a close-knit team of colleagues
- Some WFH flexibility if you wish
- The ability to learn and develop your skillset
- Free on-street carparking

**Or, for further information about this job, please contact**:
Tyrie Kelly - Associate Consultant



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