HR Operations Advisor

3 weeks ago

Hamilton, New Zealand Fonterra Full time

**General Information**:

- Date Published- 17-Apr-2023- Advertising Ends- 01-May-2023- Country- New Zealand- Location- Hamilton & North Waikato- Role Type- HR- Work Type- Permanent- ID#- 4398**Position Description**:
**Our Co-operative**

**Te Mātāpuna toa takitini**

Fonterra’s strength is in the collective

We value our people and are committed to your career progression. We are in a strong position; there are a wide range of opportunities and pathways across the Co-op. This means no matter what business unit you’re in, or stage of life you’re at, there’s a good chance we’ve got something to suit.

**About this opportunity**

The HR Operations Services Team is a centralised advisory team, with the primary purpose of providing front-line HR support and advice to managers and employees relating to operational HR policy and process, payroll and systems. The team is part of the HR Operations team within Global Service Operations and operates virtually from Auckland and Hamilton, supporting primarily New Zealand and Australia based employees.

Working with a talented, fun, and collaborative team of operational HR professionals, you will provide accurate and efficient HR policy, process, and payroll advice to the business. This will include the resolution of high-volume cases across a broad spectrum, such as employment agreements, Fonterra policy, legislation, time and attendance and much more. The role will also have a focus on continuous improvement to deliver consistent and professional service and enhance the customer experience.

**About you**

You will have excellent communication skills and bring a solutions-focused and customer-centric approach to this Advisor role. You easily build positive and informative coaching relationships and your ability to build trust and influence will help set you up for success. You will have an ability to work efficiently and strive to meet service level agreements, while balancing the requirement to provide quality advice. You will have a high level of resilience to make the most of this fast paced and varied role.

Having previous HR experience is essential and will be very beneficial in this role. In addition, being knowledgeable in employment relations legislations and having experience working in a shared services environment is highly advantageous and is important to be successful in this role.

What is key, is your ability to find viable, effective solutions efficiently.

**Our Story**

Whanaungatanga, our Co-operative spirit gives us all a common strength and purpose. Manaakitanga is how we care for all our people who are at the heart of what we do, we want our farmers, employees, customers and communities to thrive. Kaitiakitanga, ensures we take care of the land. We are committed to farming in a way that regenerates our farms and environment for future generations.

Whakaohooho constantly inspires ourselves and each other with great career development opportunities and benefits. We enable flexibility and balance to suit everyone’s lifestyles and choices.

Our Co-operative is a place where everyone can be themselves, feel empowered to do their best.

Sound good to you? Come join our whānau. You, me, Us Together Tᾱtou tᾱtou.

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