Senior HR Advisor

2 weeks ago


Hamilton, Waikato, New Zealand Fonterra Full time

General Information:

  • Date Published 11May2023
  • Advertising Ends 25May2023
  • Country
  • New Zealand
  • Location
  • Hamilton & North Waikato
  • Role Type
  • HR
  • Work Type
  • Permanent
  • ID# 4713
    Position Description:

Our Co-operative

Te Mātāpuna toa takitini
Fonterra's strength is in the collective
We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers.

Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk.

Our milk creates goodness through nutritious food with safe, quality ingredients that are loved here in New Zealand and around the world.


About the opportunity


We are delighted to introduce a new Senior HR Advisor role to our team of centralised HR Advisors within Fonterra People & Culture, providing high quality and expert front-line HR advice relating to operational HR policy, process, payroll and systems.


As our Senior HR Advisor, reporting into the Advisory Lead, you will support a highly engaged, high performing, trusted and collaborative team of HR professionals.

This team resolves a high-volume of HR cases across a broad spectrum, including (but not limited to) employment agreements (collective and individual), Fonterra policy, legislative entitlements, pay and leave.


You will play a lead role in developing and improving our service quality in line with our People & Culture strategy and initiatives.

You will also manage workload across the team, balancing efficiency and ensuring service level agreements are met, whilst providing high quality advice.

Continuing to build capability will be a priority and the role will also have a focus on continuous improvement to deliver consistent and professional HR service with the customer experience in mind.


About you


You will have proven HR experience at a senior level (3+ years), ideally across a large organization and complex environment.

Experience leading a team (directly or indirectly), workload management and working in a shared service environment is highly advantageous.


You must be customer-centric and naturally draw on expert HR knowledge to coach and advise both our team and customers.

You will have excellent communication skills, easily build positive relationships and the ability to build trust and influence will help set you up for success.

You will be a problem solver, be solutions-focused and bring a critical thinking mindset.

You will be comfortable managing ambiguity and have a high level of resilience to make the most of this fast paced and varied Senior HR Advisor role.

What is key, is your ability to find viable, effective solutions efficiently.

Our Story
Whanaungatanga, our Co-operative spirit gives us all a common strength and purpose.

Manaakitanga is how we care for all our people who are at the heart of what we do, we want our farmers, employees, customers and communities to thrive.

Kaitiakitanga, ensures we take care of the land.

We are committed to farming in a way that regenerates our farms and environment for future generations.

Whakaohooho constantly inspires ourselves and each other with great career development opportunities and benefits. We enable flexibility and balance to suit everyone's lifestyles and choices.

Our Co-operative is a place where everyone can be themselves, feel empowered to do their best.

Sound good to you? Come join our whānau. You, me, Us Together Tᾱtou tᾱtou.

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