Trade Account Manager

7 months ago


Auckland City, New Zealand Mitre10 Full time

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.

As a Kiwi owned business partnering with some of New Zealand’s best-known brands, the Riviera Group is uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.

Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant

Reporting to the General Manager for Trade Sales, this is an opportunity to join a fast-growing company striving for excellence. If you are looking for your next challenge, have experience across the building / trade industry with experience within account management and if you consider yourself to be a Hunter, we want to hear from YOU

**What's in it for you?**
- All the tools of the trade - Company car, fuel card, mobile phone and excellent remuneration as well as access to our generous staff purchase scheme applicable across all 5 of our stores and cafes.

**The focus of this role**:

- You will be responsible for analyzing sales potential and driving sales success through acquisition of new customers and developing and growing strong relationships with a small base of existing customers to grow revenue. You'll constantly be aware of current market projects and conditions and will leverage your knowledge to increase revenue and add value to our business partners. This is a "hands on" role that truly combines relationship and account management with achieving increased market share.

**Our ideal applicant**:

- Strong building industry knowledge;
- An exceptional customer focus;
- A proven sales record within the building industry;
- Highly organized with attention to detail;
- Well-developed time management skills;
- Good IT and process understanding;
- Team player;
- Well-developed written and oral communication skills.

**Summary of duties**:

- Identify business opportunities by identifying each prospect’s product usage and evaluating their position in the industry; researching and analyzing sales options;
- Sell products by establishing contact and developing relationships and recommending solutions;
- Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities;
- Identify product or new products by remaining current on industry trends, market activities, and competitors;
- Prepare reports by collecting, analyzing, and summarizing information;
- Maintain highest quality service through delivering on client expectations;
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in promotional events;
- Contribute to team effort through achieving and surpassing individual targets.

P**lease note**:
**What is next?



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