Senior Complaints Advisor

**Location**: Wellington Type: Permanent / Full Time Reference: 782170 **About the role** Our client is looking for a professional and efficient Complaints Advisor to join their small and supportive team. This is a busy role responsible for managing feedback and complaints processes for complainants and other parties to ensure that complaints are rapidly...

New team focused primarily on capability building and proactive release - Use your previous OIA and proactive release experience to build greater ease and efficiency into systems and processes, building trust and confidence - Salary midpoint of $77,333 (Advisor) $102,204 (Senior), actual salary dependent on your experience Ko wai mātou - About Us At...

Join a skilled and passionate team - Excellent writing and communication skills required - Several permanent full-time positions - Location - Auckland CBD or Wellington CBD **Ko wai tatou | Who we are** The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the...

As a Complaints and Feedback Team Manager, you'll play a critical role in shaping our organisation's Complaint Management strategy.You'll lead a team of Senior Advisors in Complaint Management, ensuring that we deliver high-quality services to our customers. Your collaboration with the Manager of Feedback and Complaints will drive excellence in feedback and...

**Te Tūranga - The opportunity**: RNZ’s vision is “outstanding public media that matters” and this role plays a highly important part in ensuring fairness, objectivity, transparency and accountability, and the maintenance of public trust. **Te Mahi - About the job**: You will be responsible for managing the response and resolution of formal...

We're looking for a skilled Senior Complaint Resolution Leader to join our team. As a leader, you'll be responsible for driving excellence and continuous improvement in our Complaint Management process.You'll lead and inspire a team dedicated to assessing, reviewing, and managing complaints. Your collaboration with the Manager of Feedback and Complaints will...

We are seeking a dynamic Team Leader to spearhead our Senior Advisors in Complaint Management across New Zealand. This pivotal role will lead and inspire a team dedicated to assessing, reviewing, and managing complaints.About the RoleThis is an exciting opportunity to drive excellence and continuous improvement in complaint management processes. You will...

Senior Advisor - International Development and Engagement - Do you have a vision to inspire others? - Bring your experience in international development in Asia-Pacific region - Permanent Position - Flexible Working Options Available Mō te Tari o te Kaitiaki Mana Tangata - About the Ombudsman The Chief Ombudsman works with his staff to help the public in...

At MAS we're on a mission to get even better at the exceptional service our Members have loved us for, for over 100 years. As the Member Complaints Specialist you will play a pivotal role in managing and resolving member complaints at the earliest stage, ensuring swift and satisfactory outcomes. This role requires a high level of customer care and support...

Be part of a skilled and passionate team - Several full-time & permanent positions - Location - Auckland CBD or Wellington CBD **Ko wai tatou | Who we are** The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints...

Join a skilled and passionate team - Experience with Māori & Pacific people required - Full-time, permanent role - Based in Auckland or Wellington **Ko wai tātou | Who we are** The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...

Join a skilled and passionate team - Experience with Māori & Pacific people required - Full-time, permanent role - Based in Auckland or Wellington Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...

Open to applications from across AotearoaWe're offering a competitive salary starting from $125,926 to 139,459, depending on experienceMo te tunga| About the role Are you passionate about driving excellence and continuous improvement?We're looking for a dynamic Team Leader to spearhead our Senior Advisors in Complaint Management, spread across the motu.In...

Supporting our missionAt Engineering New Zealand Te Ao Rangahau, our mission is to champion a diverse, resilient and future-focused engineering profession. We believe that engineering has the power to improve lives and make a positive impact on the world. As the Complaints & Legal Coordinator, you will play a critical role in supporting our legal team and...

**Type**: PermanentHours: Full timeLocation: WellingtonBusiness Group: Ministerial ServicesBranch: Enterprise PartnershipsSalary: $81,416 - $109,315 - Senior Advisor role leading the day-to-day management and delivery of all official correspondence requests - Provide strategic advice and support to the General Manager, Ministerial Services, Ministerial...

**Senior Advisor, Family Violence Sexual Violence Operational Improvements -** - Permanent - Full Time_ **Te whiwhinga mahi/The Opportunity** We're looking for a Senior Advisor to join the Family Violence Sexual Violence (FVSV) Operational Improvements team in the Commissioning and Service Improvement Unit (CSI). In CSI, we support the delivery of positive...

Senior Advisor, Family Violence Sexual Violence Operational Improvements - Permanent - Full Time Te whiwhinga mahi/The Opportunity We're looking for a Senior Advisor to join the Family Violence Sexual Violence (FVSV) Operational Improvements team in the Commissioning and Service Improvement Unit (CSI). In CSI, we support the delivery of positive change in...

Ētahi kōrero mō Pharmac, Te Pātaka Whaioranga | About Pharmac, Te Pātaka Whaioranga At Pharmac | Te Pātaka Whaioranga we endeavour to deliver the best health outcomes for all New Zealanders through investment in medicines and medical devices. We recognise the importance of our role as a Tiriti partner and are committed to upholding Te Mana o Te Tiriti...

**18 month fixed term contract / secondment** **4x positions available ACC has some exciting work ahead of us, focused on improving the lives of New Zealanders. We are currently ramping up resources to assist with the planning and design phase. This is an exciting time to join the team and influence a significant work programme that will make a real...

Senior Policy Advisor (career growth opportunity towards Principal) Are you an experienced Senior Policy Advisor seeking an opportunity to expand your remit, as you develop your career towards Principal Advisor in the near future? We are looking for an experienced public Policy professional to play a leading role in the funding review of a smaller-sized...