Client Executive
3 days ago
**Client Executive - People Risk**
Mercer Marsh Benefits (MMB) was born out of the unification of the world’s best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business. Together, we have shaped some of the world’s most loved employee benefit experiences for small companies, growing enterprises, and global firms.
**What can you expect?**
A rare opportunity exists within the Group Employee Health and Benefits Team to service a portfolio of clients across the Auckland, Hamilton and BOP regions. This unique opportunity will see you manage and grow a portfolio of employee health and benefits clients to deliver world-class advisory services.
**What is in it for you?**
Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague “. We offer following benefits to our colleagues so they feel valued each day at work:
- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organisation
- Great team environment with energetic and supportive colleagues
- Genuine work life balance and flexible working arrangements
**We will count on you to**:
- Manage a portfolio of allocated corporate employee health and benefits clients
- Actively support the Principal Consultant with all aspects of managing large strategic accounts
- Provide high quality customer service, claims advocacy and advice to all stakeholders
- Actively develop and generate new and expanded business opportunities
- Take accountability for the timely and accurate production, processing and delivery of client related materials and documentation
**Day-to-day this might include**:
- Client interactions including calls, in-person presentations and meetings with C-Suite and Heads of HR
- Providing high quality customer service, claims advocacy and advice
- Providing superior People Risk consulting services
- Building strong relationships with all stakeholders, including internal (general brokers, management, global colleague network) and external (clients, claims administrators, and underwriters) customers to deliver exceptional outcomes
- Expertly managing account queries Developing a thorough understanding of client needs and the products and services we offer
- Regularly attending industry events and training
- May be some travel regionally
**What you need to have**:
- New Zealand Certificate in Financial Advice (Level 5) or equivalent
- Insurance experience, preferably in People Risk
- Strong negotiation, presentation and people skills
- Self-motivation to work autonomously while being part of a wider team
**Are you Ready to Join?
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