Operations and Administration Team Leader

7 months ago

Christchurch, New Zealand STOP Full time

Do you want to work with a team that is passionate about making a genuine difference in the community?

Stop is a specialist provider of high-quality evidence-based community assessment and intervention services for adolescent and adults who have engaged in harmful sexual behaviour (HSB) and children who have engaged in concerning sexual behaviour. At Stop we provide tailored therapeutic interventions which have been shown to make a positive difference in the lives of our clients, their families, and in turn their communities.

**Our Values**

At Stop we understand the importance of working together to achieve our vision He hapori watea taitokai - to have a community free from sexual harm.

We are embracing te ao Māori values as a vehicle to drive our work and would welcome experience in expressions of manaakitanga, rangatiratanga, kotahitanga and whanaungatanga.

**Operations and Administration Team Leader**

Stop is looking for an organised and talented Operations and Administration Team Leader to join their support team in Christchurch, ideally working between 32- 40 hours per week with some flexibility in hours and days.

Reporting to the Finance and Operations Director, you will oversee a small, close knit and self-sufficient team of reception and administration staff.

Day to day you will be responsible for the overall operational and administrative functions for the agency, providing efficient and effective support and business systems management of Stop to support the delivery of assessment, treatment and case management for our clients and families and stakeholders. The role also provides administration support for the wider organisation in terms of IT systems, health and safety coordination, communications and website maintenance, vetting check renewal and facilities management.

Ideally, you will have the following attributes, skills, and experience:

- Previous experience working in an administrative role, preferably in a clinical environment
- Knowledge of Te Tiriti o Waitangi advantageous
- Significant understanding and experience of IT systems, databases and client management systems
- Experience in Microsoft Dynamics 365 Customer Engagement (for CRM / Case Management) would be advantageous
- Experience overseeing a small team
- Ability to prioritise conflicting tasks and work to deadlines
- Ability to turn complex information into easy to understand material.
- Experience in training others
- A team player who is willing to roll up their sleeves and get stuck in
- Willingness to learn

**Working at Stop**

Stop has competitive salaries and many staff benefits including flexible work options, five weeks annual leave, Special Covid-19 leave, individual medical insurance cover, and ongoing training and development opportunities. If you choose to join Stop you will receive comprehensive support regardless of your level of experience in the area of HSB through induction, ongoing training and supervision, and utilising our semi structured intervention approach.

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