Administration Team Leader

2 weeks ago


Christchurch, New Zealand Christchurch Full time

**Mō te tūnga | About the role**

The Combined Oncology, Haematology and Palliative Care Administration Service is located at Christchurch Hospital. They are offering a new and exciting leadership opportunity for the right person who is a passionate and motivated leader looking for a challenging role within a large multidisciplinary team environment

As a member of the Combined Oncology, Haematology and Palliative Care Administration services, this role has shared accountability for:
**Key responsibilities are**:

- Effectively leading and managing the administration team
- Embedding a customer-focus within the team
- Support the service of patients and their whanau
- Effectively managing team workload and resources
- Contributing to systems and process enhancements
- Monitoring and reporting on team delivery
- Reports on all bookings and transcription throughput including monitoring to keep within service and MOH guidelines.
- Provides data to show waitlists are monitored, reported and acted upon in line with service requirements.

**Ngā pūkenga me ngā wheako | Skills and experience**

**This role requires the following**:

- 2+ years' experience leading a team
- Exceptional customer focus
- Experience managing data and a variety of information systems
- High level of diplomacy and interpersonal skills with the ability to negotiate and influence sensitive issues
- Experience leading successful improvement initiatives
- Health sector experience
- A relevant diploma in business or information

**Mō mātou | About Us**

From July this year, Canterbury District Health Board transitioned across to Te Whatu Ora - Health New Zealand. Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity of services in the health system.

Here in Waitaha, Canterbury we deliver health services to the almost 600,000 people that live in the Canterbury region.
- 'Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do'_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora - Waitaha, is driven by our **ā Mātou Uara (Our Value**''''**s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora ' Waitaha [Health NZ]**

When you work at Te Whatu Ora ' Waitaha [Health NZ] you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora - Waitaha, you are part of something greater than yourself and encouraged to be your unique self.

We have a range of clinical and non-clinical roles at Te Whatu Ora - Waitaha, there could be a place for you Please visit our careers website for other roles and find your ideal fit within Te Whatu Ora ' Waitaha [Health NZ]

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai



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