Student Experience Adviser
3 weeks ago
Company Description
**Waipapa Taumata Rau** **| The University of Auckland**
Our mission and values place a strong emphasis on both our student body and our scholarly community, and we work with both community and enterprise to advance the well-being of the peoples of Auckland and New Zealand, with a clear commitment to pursuing sustainability.
The University piloted the Summer Start programme in 2021 and it is now an established part of Kōkiri Raumati | Summer Programmes to welcome new students. Summer Start is a six-week programme giving eligible school-leavers the opportunity to gain credits towards their degree, give them a boost to their current preparation and provide wrap-around academic and pastoral support with a comprehensive co-curricular programme enabling them to make new friends and make a positive start to their university journey.
Summer Start is aimed at increasing students’ preparedness for, and success from, their tertiary study. If students are planning to study with the University of Auckland, they can get a head start on their studies by joining us for Summer Start.
**Job Description**:
**Te Whiwhinga mahi | The opportunity**
The Student Experience Advisor is a key member of the Summer Start team and helps provide opportunities and access to services that engage, develop and support students through the student lifecycle and improve the student experience.
Some key responsibilities include:
- Facilitate development programmes & initiatives such as transition programmes, leadership programmes, community service and volunteering, and student support funds.
- Deliver effective support and transition programmes such as mentoring programmes, First Year Experience and orientation activities.
- Deliver & publicise high quality events that celebrate student success including graduation, awards and prize giving.
- Attend staff/student committees & represent student interests in faculty initiatives.
- Coordinate student communications, wellbeing initiatives, community placement programmes and international exchange agreements.
- Assist, support and develop new initiatives to improve the student experience.
- Gather and review feedback from all key stakeholders on the effectiveness of programmes and provide recommendations for improvement.
- Demonstrate excellent customer service through reliable, efficient and accurate execution of service deliverables.
This is a **full time** (37.5 hours per week), **fixed term** (up to 6 months) opportunity.
For more information about the role please view the position description.
**Qualifications**:
**He kōrero mōu | About you**
To be successful in this role, you will have:
- Experience in implementing projects and transitioning students to the university.
- Experience in recruitment and engagement with secondary schools or kura is preferred.
- Experience working with students and delivering academic development and support.
- Skills in relationship building in diverse communities and understanding of equity issues.
- Experience and understanding of opportunities and responsibilities under Te Tiriti o Waitangi.
- Ability in working cooperatively.
- Excellent communication skills.
- Understanding of the school leavers journey.
Additional Information
**Ngā āhuatanga kei a mātou | What we offer**
The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.
In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.
For more information, please visit Staff Benefits.
**Me pēhea te tuku tono | How to apply**
Applications must be submitted online, by the closing date of **10 September 2023 **to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. _On your cover letter, kindly highlight your _experience in implementing projects and transitioning students to the university._
**_ Equity_
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