Student Hub Adviser

6 months ago

Auckland City, New Zealand The University of Auckland Full time

Contract
- Contract Type: Fixed-Term
- Campus: Auckland City Campus
- Position Number: 55567980
- UoA Department Name: Student Hub

**Company Description**:
**Waipapa Taumata Rau | The University of Auckland**

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

The University Library is committed to providing quality library and information services to support and enhance the teaching, learning, research, scholarship and creative work of the University.

**Te Whiwhinga mahi | The opportunity**

Te Tumu Herenga | Libraries and Learning Services is looking for an exceptional person to join our team in the City Campus Student Hub. There are Student Hubs across our campuses, and they are the physical gateway to the University providing a welcoming, friendly, and mana-enhancing support and advice service for future and current students.

This is a 12-month fixed term position. The shift pattern for this position is as follows:
Saturday - 9am - 5pm

Sunday - 9am - 5pm

Monday - 9am - 5pm

Tuesday - 9am - 5pm

Wednesday - 9am - 5pm

We deliver a convenient and unified experience through the one-stop-shop provision of mainly in-person services across all areas of being a student, supported by extended operating hours and cross-trained team members. Our services include guidance and advice on being a student, navigating the University, exploring study options, applying, programmes and courses, progression support and planning, learning support and information, Library and IT student services, and wellbeing, engagement, and employability services.

This is a full-time, 37.5 hours per week, on a 12 month fixed-term contract. The salary range for this role is $56,600 - $70,600 per annum depending on experience and qualifications.

For more detailed information, please refer to the Position Description.

**He kōrero mōu | About you**

We are looking for someone who can bring energy, passion, and motivation to the role and the team, be comfortable with working in an environment of change and agility, and champion continuous improvement. If you are excited by working in a Student Hub, can manage a variety of work simultaneously, are highly organised, a strong team player, is a self-starter and problem solver, can see the big picture but not forget the detail, have proven effective communication skills and experience working with a diverse range of customers, you can understand student needs and equity, and have strong stakeholder management skills then we want to hear from you

**Ngā āhuatanga kei a mātou | What we offer**

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.

The University is committed to providing an excellent working environment through the following:

- Flexible employment practices (including working from home and flexible hours)
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

For more information, please visit Staff Benefits.

**Me pēhea te tuku tono | How to apply**

**Additional Information**:
**_ Equity_

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