Operations Supervisor

3 months ago


Whangarei, New Zealand Ritchies Transport Full time

**_The Opportunity; _**We’re on the hunt for a new Supervisor to join our Operations Team at our Whangarei Depot.

This role exists to supervise our drivers to ensure we maintain a level of service, quality and safety that consistently meets and exceeds our customers’ expectations.

This role is crucial to help our depot operate safely and smoothly, and assist our diverse workforce.

**_
Team Ritchies;_**
Ritchies is one of New Zealand’s leading transport companies. We partner with a number of regional councils across the country to supply public transport services as well as offering a range of bus and coach hire services to schools, businesses and the general public.
We’ve been making sure the people in our communities get where they need to be safely, in comfort and on time for over 80 years.

**About You;**
You’re looking for a change, you want to work for a company that values your skills and work ethic and you’re ready to make the move
Ideally you've had experience in the public transport sector and hold a Class 2 or 4 drivers license.

However, if you're motivated, organized, and a good communicator whom is looking for the next step into a supervisory role
- we want to hear from you

**_ Your Job Responsibilities;_**
- Day to day responsibility for the allocation of vehicles and drivers.
- Dispatching scheduled buses and drivers as per shift requirements.
- Record driver absences and arrange cover.
- Notify customers if trips are running late or if changes need to be made.
- Log any late running or trips not on shift schedule.
- Monitor RT and phones and assist drivers with any enquiries.
- Monitor ERoads.
- Regularly oversee on road performance and transport, timings or roading difficulties.
- Liaise with other Supervisors and Managers to ensure smooth running of all operations.
- Involved in scheduling and driving for special events.
- Ensure buses are parked appropriately in yard.
- Complete any administration tasks that may be required.
- maintain strong and open working relationship with Customers and other key stakeholders
- Liaise with the workshop where required
- Assist where required with weekly/fortnightly rostering activities.

**_ Your skills;_**
- Class 2 and /or 4 Driving License (current, full and clean)
- P Endorsement
- Strong planning and organisational skills
- Excellent communication and people skills
- Business acumen
- Administration skills
- Staff management
- Ability to solve problems
- Flexible and resilient approach
- High attention to detail
- Ability to think on your feet and manage multiple priorities

**_ What you get;_**
- Uniform
- Fortnightly pay
- Career progression opportunities
- Friendly, team environment

**_ Want to learn more? Just ask us._**
We are an equal opportunities employer, that focuses heavily on Health and Safety. As such, our pre-employment checks include drug testing, Ministry of Justice checks and reference checking.


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