Schedule Coordinator

3 months ago


Auckland City, New Zealand IHC New Zealand Full time

Counties area team, office base in Papakura
- 40 hours per week, Monday - Friday (flexibility for some weekend cover needed)
- $23.84 - $25.95 per hour, depending on relevant experience

**Mō te tūnga | About the role**

**IDEA Services **supports people with intellectual disabilities to enjoy great lives as part of their communities.

As a Schedule Coordinator you will be scheduling Support Workers to meet on-going roster needs to effectively deliver our support services. This is a vital role to ensure the people we support receive excellent services with mínimal disruptions. You will be preparing advanced rosters as well as filling short-notice sick leave when needed.

We are looking for someone with previous experience in rostering and scheduling or high volume coordinator roles. You will be in frequent contact with our team of Support Workers to arrange shift cover. Great communication, customer services skills and the ability to build positive relationships will be essential. Changes and challenges can arise unexpectantly, so your ability to problem solve and come up with solutions quickly will be highly valued.

**Ngā pūmanawatanga ōu | What you will bring**
- Previous scheduling or rostering experience is highly desirable
- Excellent verbal and written communication skills
- Great customer service skills
- The ability to build rapport and positive professional relationships
- The ability to plan your workload efficiently and work autonomously
- High level of attention to detail
- Confidence with computer systems including Microsoft Office suite, and the aptitude to learn new systems quickly

**Nōu te rourou | What's in it for you?**
- Join an established not-for-profit organization and make a meaningful difference in the lives of individuals with intellectual disabilities in our community. Your contributions will support our workers and those we serve.
- Experience a collaborative and inclusive culture that prioritizes the wellbeing of our team members. In this energetic environment, we find joy in our work and foster a sense of camaraderie.
- Benefit from continuous support from both management and the broader organization. We are committed to your growth and offer various learning and development opportunities. Many of our Schedule Coordinators have advanced to other roles within our organization.

**Mō mātou | About us**

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

**Me pēhea te tuku tono | How to Apply**

Applicants can direct enquiries about position to:
**Taylor Spence - Recruitment Advisor**
**07 838 7698**

**Job Details**:

- Reference #
30043- Posted on
02 Sep 2024- Closes on
15 Sep 2024 23:55- Location(s)
South East / Cornwall, Counties- Expertise
Adminstration & Office Support, Call Centre and Customer Service- Job level(s)
1-3 years experience, 3+ years experience- Work type(s)
Permanent full-time


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