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Claims Support Administrator

1 month ago

Auckland, Auckland, New Zealand Marsh & McLennan Companies Full time

Claims Support Administrator

Apply remote type Hybrid locations Auckland - Customs time type Full time posted on Posted 30+ Days Ago job requisition id R_290098

Company:

Marsh

Description:

We are seeking a talented individual to join our Claims Support team at Wellnz, now a part of Marsh. This role will be based in Auckland, NZ. This is a hybrid role that has a requirement of working at least three days a week in the office. This opportunity is offered on a fixed-term contract until November 2025.

As a Claims Support Administrator, you will provide essential administrative support to ensure the smooth operation of our services, contributing to our mission of supporting employers and their employees in various wellbeing initiatives.

We will count on you to:

  • Implement and deliver services that meet contractual requirements.
  • Maintain client contacts and foster positive working relationships.
  • Perform accurate and timely data entry into our systems.
  • Upload hard copy information against the appropriate digital claim records.
  • Modify and update database systems as required.
  • Comply with health and safety practices and support the finance team in reconciling provider statements.
  • Undertake general administration duties and other tasks as required.

What you need to have:

  • Clear and concise oral and written communication skills.
  • Proven ability to enter information accurately and quickly into databases.
  • Excellent organisational skills with the ability to prioritise work and meet deadlines.
  • Proficiency in Microsoft Office tools (or equivalent) – Outlook, Word, and Excel.

What makes you stand out:

  • Strong interpersonal skills and the ability to work effectively within a team.
  • Willingness to accept responsibility and accountability for your decisions and work.
  • Strong problem-solving capabilities.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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