Customer Care Representative

3 months ago


Auckland City, New Zealand Oji Fibre Solutions Full time

**Customer Care Representative - Corrugated Carton**

**Internal Sales - Outbound**

OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We have an exciting opportunity based at our Corrugated Case business in Mangere Bridge, which provides innovative and high-quality cardboard packaging to the dairy, horticulture, industrial and food sectors.

Reporting to the Customer Services Team Leader role is responsible for managing the relationship with our existing smaller customers, focusing on maintaining and growing our business portfolio within the Corrugated carton market.

This is not your average phone-based role; you will gain exposure to the wider business through interacting with the design, manufacturing, sales and distribution teams. Liaising with clients from the initial ordering stage, right through to the delivery of the product. This is a busy, solution focussed manufacturing environment where each call and each day will be different.

You will possess:

- Strong outbound calling experience (3+ years) within a sales support/customer service role, focusing on retaining and growing existing customer business within the B2B market.
- Proven experience in maintaining existing customers & achieving internal sales targets by identifying customer Corrugated carton needs.
- Experience within manufacturing, packaging or FMCG sector.
- Excellent interpersonal skills over the phone with the ability to influence and negotiate with customers.
- Strong time management & attention to detail.
- Calm under pressure.
- Competent in Microsoft Office packages.

We Offer:

- A competitive salary along with numerous staff benefits, valued at 7.5% of your gross salary: Superannuation, Life Insurance, Income Protection Insurance, medical insurance and parking onsite.
- Opportunity to work for a global leader in the packaging sector.
- A fantastic team environment.#LI-LH1

Share



  • Auckland City, New Zealand NZ Safety Blackwoods Full time

    We are growing and have several opportunities for **Full Time Customer Care Representatives** Stars to join our team based in **Wiri, Manukau.** We are one of Auckland's most dynamic, interesting contact centres, where no two days are the same! Our Customer Care team is a pivotal part of the business; we are the centre point between our on-road sales team,...


  • Auckland City, New Zealand Electrolux Full time

    We're on a quest to improve everyday life for millions of people and the world around us. To reinvent the way we cook, clean, and care. It is embodied in everything we do. Every idea, product and human interaction. The trend hunters who want to revolutionise the fashion industry. The foodies who strive to make taste an experience. The health enthusiasts who...


  • Auckland City, New Zealand NZ Post Full time

    Work from the office or choose our flexi working option - Gain experience with a well-established NZ owned company - $26.78 per hour + strong training plan and development opportunities - Full-Time Permanent positions **About the Role**: To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and...


  • Auckland City, New Zealand NZ Post Full time

    **Work from the office or choose our flexi working option**: - **Start Date: 7th of January 2025**: - **$27.58 per hour + strong training plan and development opportunities** **About the Role**: To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and seamless as possible. Our Customer Care...


  • Auckland City, New Zealand NZ Post Full time

    Work from the office or choose our flexi working option - Start as soon as possible! - $26.78 per hour + strong training plan and development opportunities **About the Role**: To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and seamless as possible. Our Customer Care Centre plays a huge...


  • Auckland City, New Zealand Electrolux Full time

    We're on a quest to improve everyday life for millions of people and the world around us. To reinvent the way we cook, clean, and care. It is embodied in everything we do. Every idea, product and human interaction. The trend hunters who want to revolutionize the fashion industry. The foodies who strive to make taste an experience. The health enthusiasts who...


  • Auckland City, New Zealand NZ Safety Blackwoods Full time

    We are growing and have several opportunities for **Full Time Customer Care Representatives** to join our team based in **Wiri, Manukau.** Hours of work are **Full Time** and you must be available to work **Monday to Saturday (between 7AM to 8PM)** as we are currently reviewing our contact centre hours. We are one of Auckland's most dynamic, interesting...


  • Auckland City, New Zealand Auckland Transport Full time

    Be part of Auckland's development and make a real impact on your city - A fast-paced role based in the heart of Auckland's CBD! - Develop your career with AT! Auckland Transport (AT) is on a mission to transform Auckland into a vibrant city that moves, so that Aucklanders can connect with the people and places they love. Be part of Auckland's exciting...


  • Manukau City, New Zealand OneStaff Full time

    We are currently seeking a self-motivated and reliable Customer Care Agent Service Representative to join the team in Albany. Working Monday - Friday 7.30am - 5pm you will handle incoming calls from customers, making bookings, quoting and resolving inquiries and complaints. We are seeking a ‘make it happen’ type of person with a good energy, great...


  • Auckland City, New Zealand NZ Post Full time

    Location: East Tamaki - Fixed Term Contract: 4th of November 2024 to 31st of January 2025 - $27.58 per hour paid fortnightly - Training provided - join us for the summer! **About the Role**: To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and seamless as possible. Our Customer Care Centre...


  • Auckland City, New Zealand Oji Fibre Solutions Full time

    **Customer Care Representative - Corrugated Carton** **Internal Sales - Outbound** OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce,...


  • Auckland City, New Zealand Oji Fibre Solutions Full time

    **Customer Care Representative - Corrugated Carton** **Internal Sales - Outbound** OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce,...


  • Auckland City, New Zealand L'Oreal Full time

    **ABOUT THE JOB** **L'Oréal Australia's **Operations **includes our Warehouse, Customer Care, Master Data and Supply Chain teams. These teams work in partnership with our Divisions to ensure we continuously improve our supply chain and achieve greater agility and efficiency to meet the needs of our clients. Operations have an important responsibility to...


  • Auckland City, New Zealand Auckland Transport Full time

    We're on a mission to wow customers and help them travel confidently across Auckland. We have a great opportunity in our friendly Service Centres assisting Aucklanders and visitors to our city with their journeys. You will be part of the day-to-day life of our people and community as they travel to work/school/holiday or just to pop in for general...


  • Auckland City, New Zealand GN Group Full time

    GN Hearing is one of the fastest growing hearing technology innovators globally. GN has a dynamic company culture with a focus on ensuring users of our products can Hear More, Do More & Be More than they thought possible. Our work environment provides an opportunity to listen, challenge and transform - driving innovation and excellence for our customers and...


  • Auckland City, New Zealand Madison Recruitment Full time

    **Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...


  • Auckland, New Zealand Oji Fibre Solution Nz Ltd. Full time

    Customer Care Representative – Internal Sales OutboundCustomer Care Representative – Corrugated CartonOJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food,...


  • Auckland, New Zealand Oji Fibre Solution Nz Ltd. Full time

    Customer Care Representative – Internal Sales OutboundCustomer Care Representative – Corrugated Carton OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food,...


  • Wellington City, New Zealand StraitNZ Full time

    Since we first set sail in 2002, here at Bluebridge Cook Strait Ferries we’ve worked hard to make sure each of our sailings are a unique and memorable experience! This is no ordinary, same-same kind of job. Our **Customer Service Representatives** are the face of Bluebridge. They are here to help make our customers realise the excitement of a Cook Strait...


  • Auckland City, New Zealand Laminex NZ Full time

    Are you a passionate problem solver with a knack for making people smile? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Laminex New Zealand is on the lookout for a **Customer Service Representative **to join our incredible team and be the face of our company's renowned service. - This...