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Technical Account Manager

2 months ago

Auckland City, New Zealand Absolute IT Recruitment Specialists Full time

Auckland- Sales- $70,000 - $85,000 per annum + uncapped commission- Full Time- Permanent- 14 Mar 2023- Permanent role in Auckland CBD
- Flexible working arrangements
- Dynamic team of professionals

**ABOUT THE COMPANY**

**ABOUT THE ROLE**

We are looking for a results-driven team player to take ownership of key accounts and strengthen those relationships. Someone with a proven track-record of account management and optimising customer experience. Other key deliverables include working closely with the development team to provide insights into customer problems, relationships with key suppliers, ownership and incremental improvement of systems and processes.

**REQUIREMENTS**
- Minimum 3+ years’ experience in a Customer Operations, Customer Success, Technical Account Management, Client Service and Sales
- Experience diagnosing and troubleshooting technology issues
- Exceptional problem solving abilities, accurate with strong attention to detail
- Very strong service ethic, customer-focussed with high level of integrity
- Amazing presentation and communication skills and the ability to work within a team

**COMPANY CULTURE**

Working here means being part of a hard-working team while also enjoying being social and creating a fun laid-back working environment. Office based right in the heart of the CBD, designed to feel like a place you want to work and spend time.

NOTE to overseas enquiries and non-NZ residents:
Whereas we welcome international enquiries, only applicants that are legally entitled to work in New Zealand and can make themselves available for interviews in New Zealand will be considered for advertised positions.
Others may not necessarily be responded to.

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